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September 2024 by Kent Collier
Cameron is the hardest working man in show business ?
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September 2024 by Cassie Head
Steve and Simon are the best! They helped me find exactly what I wanted and checked every box for me! If you need a new vehicle, look no further than Belk Ford, and ask for Simon!
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September 2024 by Jackie Pollard
Mr. Taylor Holland was very courteous.Provided everything.I needed information and let me look at every vehicle.I wanted to very nightMr. Taylor Holland was very courteous.Provided everything.I needed information and let me look at every vehicle.I wanted to very nice
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September 2024 by Mike Jordan
Everything was great with the sale Taylor was a great guy service department hasnt returned my call to yet regarding an extra key
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August 2024 by Don Stanford
My experience in buying a new Bronco from Belk Ford was the best I could have imagined. It was a pleasure to deal with Jon Oliver.
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August 2024 by Kamien Knight
Best customer service
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August 2024 by Patrick Robinson
Quick and easy process.
Very friendly and no pressure.
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August 2024 by L K
If you have a kid that goes to Ole Miss, DO NOT BUY A CAR HERE OR HAVE YOUR CAR SERVICED HERE! Their response tells it all - they lied repeatedly to try and excuse their outrageous behavior and defend a $4200 charge to replace a water pump, then a $150 charge after the fact when I refused to use them for the repair. I don’t even know what a wrecker is, never used that term, it’s just so laughable. I’ll post the actual cost once work has been completed. The multiple negative reviews on multiple websites proves it. Lying about customer interactions to try and defend yourselves is repulsive. Multiple representatives at Belk Ford apologized to my son for the conduct of the Service Manager, we have it all recorded when he started screaming and threatening my son.
We had my son’s car towed with a diagnostic to let them know he needed a new water pump. After the car got there, they tried to quote us $4200 for a new pump - even the rep was astonished. After calling around and finding out they tried to overcharge us by $2k, I said we’d have our car towed elsewhere. It was only at that point that they refused to allow the tow truck to pick up my son’s car claiming we owed $150 for the inspection that took 5 minutes and was the same issue previously identified. And, the prior shop charged us nothing for the inspection. Then, Belk would only allow us to get the car if we went in and paid in cash so that the fee could not be disputed. I had to file a police report for the first time in my life so that I could hire an attorney on the back end. There was no verbal or written authorization approving this fee, they just got to make up whatever they wanted for a five minute assessment. The police department initially promised to accompany me to the dealer to get my car back, then allowed Belk to withhold my son’s car until we paid in cash. Seriously consider this level of craziness that you’ll encounter sending your child away at school and not even having local police support - even after the dealer could show zero evidence that I ever approved a $150 inspection fee. The police department claims it’s a civil matter, yet allowed them to withhold my car despite no work being performed.
Look at ALL of these reviews saying the exact same thing, how they engage in price gouging and steal from consumers. These people are so dishonest and corrupt. I called Ford corporate and they just said they don’t have control over what the dealers charge. Be warned. You’ll be forced to pay in cash whatever amount they come up with so that you have to take legal action against them - and the local police department will do nothing to help you. File complaints with BBB, Kelly Blue Book, Consumer Protection agencies, and any other applicable agency.
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August 2024 by Jay Gee (JG)
Awesome used suv and great experience. I highly recommend Jon Oliver and Belk Ford. They worked with me as good as could be asked for. I’ve had some not so great experiences with other dealerships but was very impressed with Belk. No gimmicks, no tricks, just professional business atmosphere.
10/10 recommend Jon. ??
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August 2024 by David Segrest
Easy experience Cameron did great job Will use again when need
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August 2024 by Kathi Hastings
Excellent service! Thank you for keeping me safe with new suspension components and a fresh alignment! Shannon Hastings always goes above and beyond with courteous and professional service!
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July 2024 by Johnny Frazier
Great business. Had a very good experience. Easy to work with, very attentive to my needs. Provided a loaner while my vehicle was delayed in arriving. Highly recommend.
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July 2024 by Shona Neely
I had a wonderful service at belk Ford Mr bill was a very nice friendly guy he told me everything I asked question bout my truck he really worked good service and all the staff members were awesome ? ? I made a great choice to go to belk ford go and talk to anyone of the workers they take care of u and ur needs
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June 2024 by Mikey Skiles
Amazing service, Blake was on top of everything and got my truck in and out! I am very satisfied with them and Blake! Thank Belk ford!
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June 2024 by Jeffrey Sileo
GREAT FRIENDLY PROFESSIONAL SERVICE AS ALWAYS
