Walgreens is a store where customers can refill prescriptions, shop for health and beauty products, and print photos. The general store area receives positive feedback for being well staffed, clean, and having a quick checkout line. The photo center service is highlighted as great, with employees described as helpful, sweet, and personable, making the experience excellent for customers. However, the pharmacy receives significant criticism. It is described as super slow, with medication ready times often delayed. Communication is a major issue; employees fail to inform customers about important details, such as not dispensing all prescribed medications, which is called super unprofessional. Instructions are not provided verbally, leaving customers to discover problems only after arriving home. While the store itself is efficient, the pharmacy service needs improvement in speed and professionalism.
I came on a day that was super busy to the photo section. Denise was so helpful and very sweet! She caught a flaw in my picture and it was so appreciated. She was very personable and exactly what I needed. She definitely made my day better. I would recommend her in the photo center 1000 times over. She made my experience... read full comment
February 2024
Never get you any information unless you call them directly and ask for a person where you go in. Then they tell you they don’t have it. I’ll give you some other story or you have to wait.
November 2023
Stephen is great. I'd pay big to have an employee that works like he does. Very professional, polite and helpful.
