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March 2024 by Chad Pace
I Was gave a price over the phone and came to pick up my dogs. The price had doubled Do not take your dogs or cats here they will get over on you this is not the way to do business
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March 2024 by spectacualr spider man
Great food n great place.
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October 2023 by Ken Harris
They do a great job on our little girl and are very friendly.
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October 2023 by Tawana N.
am very mad she gave my dog a summer cut in the fall I asked for him to be blowed out n look like a teddy bear n she cut all his hair off she did wat she wanted to do to my dog am very pissed off if she couldn't do wat I asked she should told me that then I drop him off like 8ish n his appointment was at 9:30 y I didn't get a call til almost 4:30 ish am so piss off n I called a few times to check on him if she didn't remember what I asked for she could called n asked me then he cut uneven I would post him bt am so freaking embarrass
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July 2023 by Felicia Vaughan
Today was our first trip to Osana’s Pet Salon, but will now be a regular for us. The team at Osana’s was so soothing, gentle, and loving to our golden doodle who was having her first trip to the groomer. They walked through the different cuts they recommended and asked about our preferences for her as well.Not only does she look amazing, but they were so great with our two kids who wanted to watch their pup finish her first cut.Our family is very impressed with the care and grooming process and will definitely be back for many, many more. #doodlelife
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July 2023 by Layla Le
I’m a new client, I’m a 100% satisfied with my experience!! I will be a loyal client from now on! They were very welcoming, and friendly. Then they made sure to inform me how to properly brush and comb out my dog since my fur baby was kinda matted.
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July 2023 by Shelby Ray
I absolutely love coming here to get my dogs groomed. They’re always timely, and if they do run behind they update me just so I don’t worry about my fur baby being there so long. I’ve also noticed that they’ve been calling and updating if I enjoyed their service the day after.
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July 2023 by Tamika Davidson
I absolutely love them. I’ve been going here basically since they’ve opened and never done me wrong. The new receptionist is always so sweet and friendly on the phone when I’m re-booking my appointments. I highly recommend for all your grooming needs?
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July 2023 by Kacey Horn
I have brought my dogs here to have them bathed and deshed since Osana's had opened. The staff there are supper sweet and my dogs absolutely love them. I've taken my dogs to other places before and my dogs always come back scared or not wanting to go in again until I met Osana and her group. ABSOLUTLY LOVE THEM! ❤️
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July 2023 by Lily Rise
I was recommended Unleashed by a family member. However, they didn’t answer the phone or ever call me back to make an appointment like their voicemail said they would. So, I got online and started searching for dog groomers. See, I’ve never owned a long haired dog before and I recently inherited the sweetest 12 year old girl. She needed grooming bad. I saw this place had a good rating and I called. Making an appointment was quick and easy. They did so well with my dog. She looks amazing and I will be bringing her back!The only thing I could “complain” about, and it’s my fault too so I won’t harp on it. When I made the appointment I made it clear I had never been with them before or gotten a dog groomed before. The lady on the phone said that was fine and did not tell me that a dog had to have updated shot records to get groomed. I had no proof of shot records prior to appointment because I had only had the dog for 3 days at this point. If my vet apt hadn’t of been first I would’ve brought her to the groomers just to be turned away because no one mentioned to me that this was a requirement. I would have appreciated when I said “I’ve never gotten a dog groomed before” for them to have let me know that. I had to call and reschedule once I found that information out so I could get those records and shots updated for my dog.
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July 2023 by Wil Charters
Amazing small business. The staff and owner Osana G. are so friendly and welcoming. Every visit feels personal and we leave feeling valued. Taking my pup there is actually a positive experience, he has a great time. Grooming, spa day day, highly recommended for your pet needs.
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July 2023 by Kelsey Davis
DO NOT TRUST THESE PEOPLE WITH YOUR DOG!! I dropped my LONG HAIRED dog with chronic allergies off for grooming and when I picked him up, they had SHAVED him. The only time they called me was to ask if they could shave the matted areas behind his ears. I was in shock when I picked him up. I cried the whole way home and let them know that I was unhappy. A day later, my dog had a rash infection on his stomach. After taking him to the vet, my vet confirmed that his infection was from “unsanitary grooming tools”. I called Osana’s back and only requested a refund and not the vet bill. They asked for a picture of the vet bill and his stomach which I sent them and then said they would let me know. I had to call multiple times to receive no update on my refund. My vet called them and confirmed with them that my dog has an infection from their grooming to which they responded to my vet “you don’t sound like a real vet.” THESE PEOPLE DO NOT CARE ABOUT THEIR CLIENTS, CUSTOMER SERVICE, OR THE DOGS THAT COME THROUGH.
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May 2023 by Heidi Clayton
I called Saturday morning and was able to get in the same day. Upon arrival, the salon is open and inviting, and the staff is friendly. My fur baby is a mature mixed breed with a fairly long coat that tends to matte up on her hind quarters and other longer areas. Shelby did a phenomenal job of removing all the matted areas while leaving her coat as long as she could to keep Maggie's natural growth pattern. Her nails looked great also, and she was not traumatized when I picked her up. All in all, it's great service, and we will return. Highly recommended ?
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May 2023 by Kim Scott
I recently moved from Las Vegas and I just love how sweet they are to my dog, and he always looks and smells GREAT!
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May 2023 by Heidi C.
Thank you Shelby at Osana's Pet Salon! We have been looking for a new groomer for Maggie for a while since the lady retired who took care of her grooming needs for years. I found them by chance on Google and they had an opening today. Lucky us! Maggie has long, thick hair that tends to get matted. In the past, other groomers have scalped her or she came home looking choppy. I was so pleasantly surprised to see they took their time and she looks beautiful. She's also not traumatized. Thank you again, Shelby and Osana. We'll see you again.
