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“Everyone is so nice and professional. I went in to get two books spiral binded. Hours later I realized left a sheet out on accident and
Ms. Terri fixed it for me with no problem. Even though my order was already complete.
To all the staff that helped me that day. You’re amazing ?”
“Everyone was upbeat in the store. I told the employee that I had Amazon returns and I guess she was waiting on me to show her the QR code but she didn’t say anything so we were both kind of just waiting on the other. Other than the awkward wait it was a great experience.”
“Friendly and quick service. Definitely my favorite place to ship items from. They are great with packaging as well as handling items ready to ship. Shipping rates are reasonable. I’ve never gotten anything less than great service.”
“Polite and knowledgable staff. I have never seen anything other than speedy service and smiles from the staff. I drive from Cordova to this location, for a reason.”
“Management is top notch. Clean and efficient systems in place. Superb customer service! This is the only UPS store I go to. Thank you for showing what service should look like!”
“Thank you Kat! i jad a terrible experience at ups store olive branch, and thank you for helping and boxing my large return. Nice staff here will help you. at least they helped me more than goodman rd store !!!”
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“I am at the Olive Branch UPS store often at least 5 times a week. The customer service is AWESOME!
CAROL is my go to person she is very professional,knowledgeable and tries her best to get you in and out in a timely manner which I absolutely LOVE!
Without Carol this UPS store would NOT run smoothly and effectively. Don’t get me wrong the other associates are FANTASTIC also BUT Carol is the absolute BACKBONE to this UPS store.This UPS store has come a long way in the past 3-4 years, a lot of their customers are very rude not to mention very demanding, believe me I have witnessed this rudeness for myself. Let’s face it getting great customer service has become obsolete which is pathetic but NOT at this particular UPS store!
Please acknowledge CAROL for her OUTSTANDING KNOWLEDGE AND PROFESSIONALISM with ALL of the UPS customers at the Olive Branch, MS store.
She goes ABOVE AND BEYOND the call of duty! We need more people just like Carol to keep superior customer service alive!
KUDOS to all the young men that work there as well they’re following in Carol’s footsteps on delivering GREAT CUSTOMER SERVICE!!
Thank You
Lisa Limbacher”