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September 2023 by Lane Read
Its first come first serve . Considering the few customers in front of me . Was in and out in less time than I thought. ???? I thought was a little pricey. But hey, thats what to expect when you have a corrupt puppet Biden regime thats running America. With all the inflation, etc. God help us !
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August 2023 by Mat Michael
Had an issue the first time, but went back and got all fixed up.Not bad recovery
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July 2023 by Spider Witch
Went there to get a tire change. They offered it at extremely affordable prices compared to other places! Even though it was a little busy, I only had to wait maybe an hour and half for it to be my turn, gets worked on and finished. The man at the front desk was extremely nice and patient
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July 2023 by Gabriella Lynch
Went there to get a tire change. They offered it at extremely affordable prices compared to other places! Even though it was a little busy, I only had to wait maybe an hour and half for it to be my turn, gets worked on and finished. The man at the front desk was extremely nice and patient
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July 2023 by Doneta Beckham
Arrived 810am for oil change at 1030 I ask about first come first serve, non existent policy , just talk. At 10 20 thru pulled car in . Bought all 4 tires from gateway 27 k miles , all worn out , 50k supposedly mile warrantee but no rebate to replace even though they have record of tire rotation . Too bad so sad attitude. After 20 yrs I won't be back . Will put complaint on bbb and internet to warn others.
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July 2023 by Lisa Urdiales
Very disappointed with this location. Not one time but twice I have miss a day work thinking going get new tires only to come home without new tire because they keep ordering wrong size. In further I advised you check your order before having someone sit half day only tell them they have wrong order again.
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June 2023 by Travis Elrod
Already knew what part needed to be replaced and I have to pay $60 to them just for them to tell me how much it will cost to replace? Never will I send any vehicle here and I will make sure to tell folks to go somewhere else. As long as I live and breath, Gateway will never get a dollar from me!
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June 2023 by John Turner
They try to scam in bs prices when you ask specifically for a job and they think a 5 sec scan is worth 60 dollars when I know what work needs to be done. Idc if you want to scan my Jeep, I’m the customer I should get what I ask for. I’m not asking for an inspection, scammers.
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April 2023 by Annalice Wilson
This place is very unprofessional. When u ask them to look at one thing they lie and tell you it's another thing. When you come back with the same problem they tell you it's something else. They are clueless about what they are doing when it comes to car care. It's best to take your car to Firestone because they don't get the job done correctly.
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April 2023 by Jenny Phillips
The front desk was able to find me the exact tire I wanted and also get me the lowest price and with a guarantee!
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April 2023 by Jeff Wilegus
Great service always! Keep up the good work Gateway!! Always my go to for tires!
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April 2023 by Kelly M.
They took very good care of me in a really bad situation. Fast, efficient and great customer service.
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March 2023 by Cristen Nichols
Was told of a 30 minute wait time only to be pushed to the back of the line repeatedly. As people walked in they were put in front of me. All I needed was a tire rotation. After waiting for almost three hours they refused to rotate my tires. They wanted me to buy new tires and charge me 600 for two tires. Don’t waste your time. They won’t keep their word on anything.
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January 2023 by Elaine Buckley
They handled my situation and I am very pleased.
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October 2022 by Peter M.
Wow, the people with bad reviews are very bitter. Why can't you pay beforehand? Well, if they catch something else, or literally can't do the job then what happens? Mechanics aren't magicians so I don't know what you're expecting. Anyway...I needed tires mounted and balanced. I walked in, with no appointment, and about an hour later got a text saying it was completed. Granted, I didn't have a car...just the wheels and tires. Dude loaded them in my truck while I paid. No complaints. Which getting tires mounted was always this smooth.
