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October 2024 by Steve Waldrip
Update On My Review:
Still have not heard from this company. You can bet they will start giving discounts for positive reviews again to bury my review again. But the beat me out of $74 to tell me they had no idea what was wrong with my wife’s car. Just a FYI. It was a belt and a pulley. They should have seen that. Also took my daughter’s car to Cecil’s and that didn’t know what was wrong with it. And guess what, no charge. Go figure. This place is a scam folks.
They replied to my review asking me to contact them. I did contact them. No reply back what so ever. Guess they only reply to reviews because it looks good online
Went there today to have my wife’s car serviced. They never asked me what kind of oil I wanted. Just went with full synthetic. That’s ok but I was told I’d never pay full price for and oil change again. My oil change was $100. We get it changed, the same oil mind you for $70 at Walmart.
Had them look at a problem with the car. They charged me $74 to tell me they had no idea what was wrong with my wife’s car! Are you kidding me. I understand if they tell you whats wrong and you don’t have them fix it to charge you a diagnostic fee. But when they tell you they have no idea?
I’ll never go back to this place or would I recommend them to anyone. I don’t leave bad reviews. But how this place has good reviews I do not know. They sure beat me out of money today.
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September 2024 by Ms. Saleem
The skid plate fell from my car on two different occasions after getting my oil changed here. I subsequently paid $400 to Honda for a new skid plate. My car is 3 years old and has only been serviced for oil changes at Express Oil. The service guys are friendly but I can no longer trust them with my car.
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September 2024 by Breezy (Briana Christine)
Nice guys but they overfilled the oil on my car on my last oil change. It’s caused an oil leak and my check engine light came on so hopefully there isn’t any lasting damage.
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September 2024 by Yesenia Rubi
Shane has great customer service. Luke and all of the workers have great teamwork! I didn’t get the other guys name but they were very helpfuI as well. I come here all the time and never have had an issue thankfully. Oil change doesn’t take long either. They usually have great discounts and always try to help save you some kind of money.
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September 2024 by Lisa Hoven
Fantastic service from all of the employees, top rate experience!!!
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August 2024 by Patricia Rains
Shane was very quick and informative with his service. Would definitely return!
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August 2024 by Ericka Williams
Great customer service.Never a long wait.Always nice respectful, and friendly.I always come and leave quickly after oil change.
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August 2024 by Carrie Collins
First time coming to Express Oil Change in olive branch. Shane was AWESOME, very friendly and knowledgeable. Great CUSTOMER SERVICE!!!!
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August 2024 by Jodie Brownlee
This was an awesome experience! We got 2 oil changes and a new set of tires and all the staff were SUPER friendly! The work was done in an expedient manner, but not so quickly you’d be worried about the quality of the job! Def recommend! ?
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August 2024 by Darisa Davis
Fast, friendly, affordable service!
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August 2024 by Robert Floyd
In and out in less than 10 minutes for a simple oil change. No complaints, all prices are upfront. Go see, Shane in the bay.
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July 2024 by Mike Horton
Great service!
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July 2024 by Valerie Thornton
Quick oil change ! Great customer service and team work from Shane and Michael. I’d give a 10
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July 2024 by Darin Elion
Very meticulous and informative overall had a good experience
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July 2024 by Maurice Tribble
The team at this location did a great job. Michael provided quick, friendly, and professional service. Great job. I will definitely be bringing all my vehicles here from now on.