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March 2024 by Donna Brown
Agent Pam Joiner!
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February 2024 by David Rodrigues
Ms. Starla went above and beyond for us, I can not express how amazing she is, if you have a tough situation this location is the one period. They helped us through a crazy year and Ms. Starla will be out taxe lady to the end, she needs a raise and promotion. I have never seen someone care and bend over backwards to help someone she's never met. The staff there is patient and understanding. Obviously management there is top notch because their employees are top notch as well. I would have given ten stars to this place. Facts
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June 2023 by Connor Adams
If you are an inexperienced taxpayer I strongly advise against H&R block. I filed 2020-2022 through them and they first gave me an incorrect return which was rejected (almost 3k in returns became owing 1.5k when done correctly) and then didn't inform me of late fees on the previous year amounting to over $600. When asked they told me I should have known about those on my own. What's the point of spending $800 on a tax expert who doesn't provide basic yet important advice?
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June 2023 by Connor A.
If you are an inexperienced taxpayer I strongly advise against H&R block. I filed 2020-2022 through them and they first gave me an incorrect return which was rejected (almost 3k in returns became owing 1.5k when done correctly) and then didn't inform me of late fees on the previous year amounting to over $600. When asked they told me I should have known about those on my own. What's the point of spending $800 on a tax expert who doesn't provide basic yet important advice?
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April 2023 by Brandon Allen
Tracy was great price is absolutely ridiculous. How does 30 minutes of button pushing warrant over 600.00 for HandR block. Almost half my return.
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April 2023 by Robert Spencer Hanes jr
VERY FRIENDLY & HELPFUL PEOPLE ESPECIALLY TRACY RICHARDSON, SHE HELPED ME WHEN OTHERS WOULDN'T!GOD BLESS HER !
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March 2023 by Mandy Hungerford
My tax professional Juanita was awesome!
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February 2023 by Melanie Raymond
**GO SOMEWHERE ELSE** I've been waiting 6 days for them to email my tax preparer (here in IL) a certain document that needed to be signed by someone who lives in MS. There is NO reason is to why that document wasn't emailed the same day that it was signed. Literally takes less then 5 mins. Kenneth (so called supervisor) has been nothing but rude and lazy. My tax preparer has emailed him multiple times with zero communication back. I've been calling the past 2 days for that form to be emailed. How can a supervisor not know where an important document is?? I'll be getting in touch with corporate. When I called last night and spoke to Pamela (she had no idea what was going on) but guess what, she found the document!! Something Kenneth (a supervisor) wasn't capable of doing.
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July 2022 by Emily Papania
Been waiting for my taxes for 3 months. Come to find out, they were messed up by h&r(Starla). Called for help. Carol was supposed to call me back at 1:30. She didn't so I called myself. Was again told someone would call me back. No one ever did. Paid over $500 for these services.
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May 2022 by Richard Boyett
What I thought that was going to be worse than pulling a tooth wound up being a pleasant experience I got one name to say Juanita Juanita Juanita she is awesome
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May 2022 by Therisa Alexander
Everything went smoothly Juanita was very knowledgeable and very helpful.
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March 2022 by Andrew Collier
My tax preparer has always done an outstanding job on my taxes, thanks to her being a professional.
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February 2022 by Kisha Becker
Juanita Carter is very professional and accurate every year with my taxes.
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April 2021 by Teresa King
Mrs. Carter was very kind and fast. Very nice lady and full of info for us as 1st time at H & R Block.
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April 2021 by BLACKTOOTHGRIN2231
Friendly, quick, efficient, and professional service at a fair price.
