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July 2024 by LG
Supervisors did nothing to help.me cash a check and I hold an account there. Then the woman in the first office to the right when you imenter from the front didn't disclose if you don't use your card they start charging your account like they are a billing company. Shady business practices. That women that is a supervisor up there is a horrible scum of a person. Go to community trust it just open a green dot at this point that bank is horrid.
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October 2023 by Zach Brown
$9 to cash a check worst bank on the coast !
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August 2023 by erica ross
They charged me $9 fee for cashing a check that was theirs
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May 2023 by Dani Jones
I just came in to cash a check. I didn't have an account. The staff was so friendly that I opened one that day.
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April 2023 by Dani Nelson
I just came in to cash a check. I didn't have an account. The staff was so friendly that I opened one that day.
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October 2022 by Ryan Jurich
***edit*** Hancock reached out and I appreciate that. Hopefully they follow through and I can change to 5 stars!I rarely give bad reviews but maybe things will change if they get enough. No matter the transaction time the wait is minimum 10-15 minutes in the drive through. Waited 15 minutes to cash an $80 check. Never cashed it. Went to Hancock downtown.
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July 2022 by king zeph AK
I had the worst experiences ever in history at this branch. I was lied to twice and experienced the worse customer service ever. If I could, I would give this branch zero stars.
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September 2019 by Amy Balius
This is the branch in Ocean Springs that has wonderful service. They've always been very helpful for all of my needs. I was unaware that there are 2 of these banks in Ocean Springs. The other Hancock branch is located on Washington Avenue in downtown Ocean Springs. I called the Washington Avenue branch once for something before I knew there were 2 branches and they were not as helpful there.
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September 2019 by Amy
This is the branch in Ocean Springs that has wonderful service. They've always been very helpful for all of my needs. I was unaware that there are 2 of these banks in Ocean Springs. The other Hancock branch is located on Washington Avenue in downtown Ocean Springs. I called the Washington Avenue branch once for something before I knew there were 2 branches and they were not as helpful there.
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March 2019 by Lynn Lawson
Thanks for hanging up on me .
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January 2017 by Cissy M
Very rude people here.