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June 2024 by Rodger Hormell
Vehicle was ready in no time at all
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June 2024 by Nash Busey
Super friendly and fast service. Great customer service. Reasonable prices.
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May 2024 by Ali LeBel
I was driving from New Orleans to Boston and 90 minutes in to the drive my car stopped running. It was early on a Sunday and I was towed to Goodyear as it was the only shop open. The staff there made a VERY stressful situation much better for me!! They diagnosed the problem but, since it ultimately couldn't be fixed there, they waived the diagnostic fee. In addition, they offered me food (I was there for hours), offered me rides as needed, and just generally went above and beyond trying to help me in the situation. Thien Nguyen was especially comforting and patient! I would recommend the staff to anyone, especially if you're in a pinch.
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February 2024 by Skylar Oleson
11/10 recommend this location. The staff is very knowledgeable and friendly. I went for a simple, tire rotation, only to find out that I had a nail that was not fixable due to its location near the sidewall. While this was upsetting as my tires were just a year old, Mr. Thien Nguyen and Mr Taylor Boyd made sure to explain my options thoroughly. They also took me into the shop to see it myself, so I knew they weren’t exaggerating whatsoever. Additionally, they found that work I had paid to get done at a different location was never properly done, therefore they took the time to fix the other locations negligence and make it right. I am very satisfied with my experience. I will always tell people to go to this Goodyear in ocean springs as I am now a loyal customer for sure.
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January 2024 by lewis s.
My wife's MB had a slow leak in a tire that I knew needed to be checked out. We are new to the area so I chose Goodyear as it was the only tire shop with a name that I recognized. They checked it out, found a nail, fixed it and told me "it is ready to go". I asked for the bill and they said "no charge". Having moved here recently from Calif. I fully expected a bill at a minimum to be in the $50-$60 range, but we were blown away by the way that they treated us here as first time (certainly not the last) customers. Highly recommended!
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December 2023 by Michael Miller
I called ahead around 10am and told them I needed an oil change and the air and fuel filters changed in my 2023 Ram 2500 Diesel. I told them I needed them to tell me when to come so I didn't have to sit and wait all day and I could knock out errands before I came as I didn't have any other mode of transportation and would be stuck there while they work on it. They said my appointment was at 2PM. I got here and gave them the keys and sat in the truck in front of giant plate glass windows in viewing distance of the front desk. I sat there from 2 until 4:50 when a friend picked me up. I walked in to ask them to use my key to lock the truck and they tell me they didn't realize it was a diesel engine and needed fuel filters and don't have them. They can change the oil but not the fuel filters until next weekend. I have to drive from south MS to Atlanta on Monday and this needed done today. The truck is still having it's oil changed and it is 5:45pm, they close at 6 so I bet they'll be finished any moment now. They said people didnt show up to work so thats how this happened. .I've wasted one of my 2 days off and I did everything I could think of to avoid this. I won't be using this Goodyear anymore except for the oil change they said they'll give me for free (When I have a full day to sit here and wait on them after showing up for an appointment.) and for the fuel filters to be replaced like they said next Saturday. When he called me to say it would be done in 15 minutes I showed up and it has now been 35 minutes and they didn't even rotate the tires. I am currently waiting on that basic service that comes with oil change and it turns out they're not going to do it. I'm assuming because it is 5 minutes to close and God forbid anyone work 5 minutes past close to please a long time customer who has been extremely patient considering how absurd this entire situation is. All I can do is write this strongly worded review. Take that ya dang &!%$&*%!
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November 2023 by John Switzer
Good work done quickly. I am grateful.
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September 2023 by Mark Raymond Whipps
It’s the first automotive shop I’ve ever been to that did not want business! Even though he told me, it would be two hours to repair a tire. I told him I was willing to wait, and he seemed like that would be an inconvenience for them! So, if you want to get something done, I do not suggest this Goodyear, due to the fact that their customer service relations sucks!
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August 2023 by Robert Hamilton
Good service at a good rate
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August 2023 by Jesse W.
They took great care of me over there. I got a good price on tires and everybody was very friendly.
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August 2023 by Grace White
I brought my car here, because I started to smell something burning. It was a Saturday, and I was set to leave town on Monday, so I wanted to get it checked out before traveling.I was informed that they didn’t find anything wrong with the car, and that I was “probably driving around with the parking break on.”My car died while I was driving the next day. The issue was that my battery had loose connections, and one of the cables melting is what I was smelling. If Goodyear had looked at my battery, they would have seen the issue, but they didn’t even do that.
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July 2023 by alexis panda
Very friendly staff. Went in because I thought I needed an alignment, they said it would be better to have it looked at first so I wasn’t paying for something I didn’t need. Turns out my skid plate was hanging down causing the problem. They fixed it for free and they were quick to get me in and out! ?
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July 2023 by Thomas Haley
Clean comfy knowledgeable
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July 2023 by Mike Jones
Great customer service
Good job Miles / Myles
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July 2023 by Sarah Lynn
Great service and great timing
