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December 2023 by Beverly M
This was the fastest easiest process I ever went through with any dealership. I have multiple cars in my lifetime and received astound service from **** and the Natchez Dodge team. **** approached me on the car lot and greeted me with a smile. He helped me find the perfect vehicle. This gentleman rolled out the red carpet for me and I would recommend him to anyone. If he is still there in the future. I look forward to buying from him again!
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November 2023 by Lori K
Super nice people, but lost starts when they were unable to rotate my tires because their shop couldn't accommodate my van and were going to charge me an extra 3% for using a credit card! That is ridiculous! You don't go into Walmart and they charge you extra just for using a card. This place makes plenty of money for the prices the they charge. Was in and out pretty quick.
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August 2023 by Candace W
I was very excited to work with this dealership. I explained to the salesman my concerns when purchasing this vehicle. I explained that I have special needs son, I am a single mother and needed as much vehicle protection as I could for an extended period of time. I advised that it was not budget wise not have a vehicle with a warranty. With all of this said, the dealership accepted my trade for full value and I was not upside down. However, before the deal was complete, I was not given an inclusive extended warranty rather a suggestion for increase cost for the coverage. All and I had a great experience. The problem arose when I asked for the vehicle report/Carfax. It took the office manager a few days and reminders before i received it. Once I received it and I reviewed it, I was able to see the vehicle had been in an accident. I sent an email about my concerns as well as called. I advised the gentleman that I was very concerned about this issue. He advised that we did our 24 point inspection and it should be fine. Well, fast forward to a year later and I have replaced a Tires. I went to replace these tires and May and have gone to the tire shop location since May as we have tried to balance the tires many times and it still continues to shake. I am upset because I have a special needs son who has to be at out of town appointments and most of the time, it is he and I. It makes me feel nervous that my transportation may not be safe. I called the dealership on 08/21/2023 and spoke to a sales manager to express my concerns. He advised the best I can do for you is to trade you into another vehicle. I said sir any dealership can rectify the situation as you have suggested. I am telling you I am very concerned and disappointment about the concealment of information from your dealership. He advised it the vehicle does not have structural damage they are not required to report. I would appreciate a consumer friendly resolution in this situation.
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August 2023 by Melondy Jennings
Mike is the best sells man alive. He never gives up on his customers and makes sure every customer leaves satisfied! Keep up the great work mike
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August 2023 by Raven Legg
Hey Riley Freeman would be the person to go to when you go here. He’s understanding, funny, kind and will work with you. And with him the process was quick. He got us in and out.
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July 2023 by Norine Thomas
If you want a great experience on your next vehicle purchase go see Riley! He got me in the Jeep Compass Altitude I wanted! Everyone was very nice and professional. When my husband decides to trade in his vehicle we will definitely be going back!
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July 2023 by Leroy Nettles
Riley is the most amazing sales experience I’ve ever had. I tell y’all are lucky to have him. He needs a raise immediately.
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July 2023 by Shameka Vessel
One of the best decisions I made today…please come down and get a brand new or use for the BEST Deal… Jeff Lane And Devin Jackson got my vote And be on the out look for them as well…They are veryyyyyyy helpful the best I ever came across!
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June 2023 by Google user
If you want a great experience on your next vehicle purchase go see Riley! He got me in the Jeep Compass Altitude I wanted! Everyone was very nice and professional. When my husband decides to trade in his vehicle we will definitely be going back!
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May 2023 by Lakeitra Davis
The salesman, Larry, and Jeff at Natchez Chrysler Dodge Jeep here in Natchez, MS are your go to dealers. They made my day on top of it being Teacher Appreciation Week❤️❤️??
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May 2023 by Arreona Anderson
Mikey and Jeff were such a great help when it came to me finding my vehicle. Not to mention they really try and get you the best deal you feel fits for you within reasonable means. Mikey was very informative on all questions I asked regarding the vehicle I was interested in as well as others and Jeff was very helpful on explaining any finance questions I had as well and let me know extra information I didn’t even think to ask about. Overall I left with knowing that I made the best decision and they insured that I was the upmost comfortable when it came to making the final decision of purchasing.
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May 2023 by Kimberly Dearborn
Horrible customer service from Will. He was rude and disrespectful from the time I came in. He has no business even being there or in any other customer service job at all. The manager Ryan wasn’t any better. When I told him about the way I was treated he just laughed and thought it was funny. I’m so glad I refused to give them any of my business. There’s no sense in treating people the way I was there. I guess they can get away with it because of who they are and who they know. ?????
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April 2023 by Tamra Smith
I Give them 1 star , only because I dealt with Will . Will works some of the deals here at nachez he works at the tower. He will scheme a deal and set you up with broken promises. Then he will transfer to another dealership. I got lied to to get in a vehicle I didn't really want and was guaranteed something else 4 months down the line and to beat my note. That did not happen and it gives them there at Dodge a bad name for me. Loyalty is everything to me. They told me to build a relationship with Dodge and they would get me what I needed. They did not. Not happy at all !!! Will should not be A car salesman he should definitely not be in any type of management. There is no way I would even tell my customers something just to get a deal ,especially one they were not happy with. On the other hand Devin Jackson is great ! Definitely a people person and a great car salesman . That's just it though, he just sales the cars he doesn't make the deals . That's were will came in and will does not need to work their at all.
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February 2023 by Jada Snyder
Devin made sure I got a car ! He ain’t give up on me even when it was too much ! I’m 19 and he MADE SURE I WAS GOOD ! ASK FOR DEVIN YALL HE IS WONDERFUL AND ENCOURAGING!! Funny too YALL lol
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February 2023 by Johnell Cain
Mike is a great salesman everything was perfect. If you ever come to Natchez Chrysler Dodge Jeep ask for Mike he wouldn’t let you down. Good Dealership for vehicle.
