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January 2024 by Sarah Eubanks
Amanda the pharmacist on shift is very rude and hung up the phone on me. They did not have my grandmothers medicine and after 3 weeks did not even order it after they said it would be a week. She was condescending and hurtful to her. She went to Walmart and got it the same day. She had to script from her doctor. Amanda is rude, arrogant, and judge mental. I hope this review gets to the right person.
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January 2024 by Latresea Jackson
Walgreens in this area does not have good service or communication skills. For these issues, I will no longer recommend or use Walgreen as of today!!! They only get one star due to there’s no place for zero stars.
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January 2024 by Martina S
Pretty frustrating to make an appointment for a flu test and be told there aren't any tests available.
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December 2023 by Rio P
Walked in store and pharmacy closed window on me as I was walking up to it. They walked out no remorse and said we open at 10 am. Now I see why they are rated 2.4 God doesn't like ugly. Their time will come.
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December 2023 by Daniel Maxwell
Don’t go to this pharmacy you will wait days for your prescription and there rude and clueless! They will blame it on Winn Dixie closing but no other pharmacy uses that excuse! Biggest joke in Walgreens chain
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December 2023 by Alexandria Taylor
Do not go to their pharmacy! They’re overworked & every single one of the staff behind the counter in the pharmacy is rude if you start asking questions or confront them with confusion. I sat on the phone for 45 minutes with one caller ahead of me. So I drove up there only to be told “it’s not ready yet” when I dropped it off at 10:30 am!!! It was 5pm when I showed up for it. Then of course, per the usual, I was spoken to rudely because I started asking questions.The window is closed down & has been down for weeks!I won’t be using them any longer. At least hire some people that can handle the stress of the place since they won’t figure out a better system. I’ve been patient with them for months!!! Had enough.
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November 2023 by Hal Totten
This has to be the worst service I’ve ever seen. I sat on hold for 55 minutes only to get disconnected with one caller ahead of me. Called the store and they left the phone ringing for 10 minutes. So I drive to the store only to be asked if I wanted to wait for it??? Why do I have to wait for something that was phoned in by the doctor 4-5 hours ago???So now I’m on minute 10 waiting. The pharmacist or whoever was at the front said he was sorry they were backed up but then would get me taken care of. Then HE LEFT FOR THE DAY!!!!What nerve!! From now on I will drive 35 miles to another location instead of waiting while I have a sick grandson for people that just flat out don’t care!
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November 2023 by Riko Palomarez
The absolute worst pharmacy I have ever used. If they cannot keep up traffic, then you need to stop accepting prescriptions, or at the very least call at let the customer know it’s going to take more than a day to fill a prescription. Everyone inside the store is great and polite, but the pharmacy is atrocious. Use someone else.
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November 2023 by Jon Pollard
I am not happy with the poor handling of my prescription transfer by this pharmacy. Despite patiently waiting for 1.5 hours to speak with a pharmacist and informing them about a missing prescription during the transfer and refill process, my prescription has still not been filled after six days and multiple visits… As a new customer, this experience has left me extremely dissatisfied.
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November 2023 by Jennifer Odom
For the past month or so I’ve been attempting to use the drive thru. Only to get there and see “Drive Thru down”. So I go in and the line is way too long. They have 3 registers open and at least 3 people filling prescriptions. So what is the problem? I say it’s the poor attitude of the workers that are there that don’t want to be there. After coming to this Walgreens in North Hills 2 years, I have never seen anything like this. I gave 3 stars because I know they can do better.
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November 2023 by Dee Gipson
Last few times I was there prescription was not filled after being called in 2 days prior. The last time I couldn't pick up a refill because of insurance even though I was out. And it was time to refill. I got one phone call 15 minutes after I left it was ready. Then another call about insurance not approving now I will not have my prescription for 10 days.
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September 2023 by Ellen Atchison
Have been waiting since September 16,2023 for my Farxiga. They still haven't gotten it in. Today is September 21. Don't know who's fault it is there but I am out. It shouldn't take this long to get medicine in. Checked FDA list of current medication shortage and Farxiga isn't on it.
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September 2023 by Lisa Akin
Good parking lots of spaces. Clean and homey environment, Professional and helpful staff. Has a great variety of products. A lil pricey but its worth it. Small pharmacy wish it were bigger but it stays busy. Just a good and wholesome place to shop.
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May 2023 by Kim Lance
They Need to come up with a game plan on how to move their pharmacy drive thru and how to answer the phone. I waited on hold literally a hour to inquire about my medicine from 7pm-8pm at 8 someone picked up and hung up the phone i guess ready to get off after moving slow as molasses all day
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March 2023 by James Munn
Update the hours on your website. Just drove 30 minutes and the pharmacy closed at 8pm, not 12am like the website said.