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November 2023 by Dennis R.
New South Ford has, on three separate occasions, performed sub standard warranty repairs. They put my life in danger by sending me down the road with an unreported, unannounced temporary repair that catastrophically failed 300 miles later. Upon return Steve Dean, the service manger, was very argumentative and unwilling to acknowledge their failure, until I got Ford Corporate involved. According to him, "he does not need this s%$t" nor does he like unsatisfied customers telling him that he and his staff put their lives in danger. DO NOT BUY OR HAVE YOUR VEHICLE SERVICED BY NEW SOUTH FORD.
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May 2023 by Brian G.
Service department strategy is to ignore you until you go away. 21 mustang with warranty window issues. Still unresolved due to service department and Ford never scheduling an appointmen.
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April 2023 by Roger D.
I would never buy a Ford to begin with. It is not the Fords that last. This new Ford stuff is junk. I am taking bets for how long New South Ford will be in business when they sell used Ford trucks with 90,000 miles for $70,000. By the time it is paid off, it will be $80k plus depending on financing and your credit. If you trade it in before it is paid off, then you are going to lose a lot of money. There are only so many fools in Mississippi to buy vehicles at these prices. You can go buy you a house, a nice house in Meridian for the same price or close to it. Even with house prices inflated. My new slogan for Ford is "Let it sit there and rust to the ground on the lot". Counting down the days till we see going out of business signs.
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December 2022 by Mary F.
The quality of Ford vehicles is abysmal. My car was not fixed correctly, either. At 65000 my engine needed to be replaced, tech said it was a defect but it was out of warranty so Ford was not responsible and when I got my car back six weeks later, the engine light came on immediately. They said I needed a turbo, also not covered. When they drove me to pick up a rental, the driver made racist comments. I contacted Ford corporate and, to my knowledge, they did nothing about it. Don't buy a Ford.
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October 2022 by Goldie M.
Pretty cool place to buy a new or used car. Salesmen and sales manager was pretty fair and we got what we wanted at the price we wanted.
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March 2022 by John Rhoden
Did great job. Took longer than expected, final cost was less than expected.
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November 2021 by Google user
Walked in for oil change in our diesel truck, was serviced fast and price was reasonable.
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April 2021 by Karen Hankins
Walked in for oil change in our diesel truck, was serviced fast and price was reasonable.
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September 2020 by Edwin P.
I stopped at New South, Quick Lane for oil change. After 40 minutes no one had started working on my truck so I requested my keys and went to another business and they pulled me in and 2 technicians worked on my truck And after 15 minutes all fluids checked oil and filter changed . I paid and Left after receiving good service. The quick lane needs to change their name!
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November 2019 by Jim Meeker
Traveling North, encountered truck problems. Serviced my truck in a timely manner!
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February 2019 by Matthew McArthur
Quick service and competitively priced. Would have been a better experience had I been able to pay in the Quick Lane vs being walked through the shop and down a hallway.
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December 2018 by James Gordon
Good, quick service.