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January 2024 by Brett Allred
Sarah and KeeKee are amazing! Love them!!
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January 2024 by Jennifer Nelson
Very friendly staff and great service
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January 2024 by Laura Slayton
the care, concern and politeness your employees gave.
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November 2023 by T M
Put a faulty alternator on my vehicle and replaced it with another faulty one and it burnt my engine up, shorted out my entire electrical system I will never go to Firestone again
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October 2023 by stanley baker
Went in for a front end alignment on my 2019 Ford Fiesta. Had an appointment, got the alignment done quickly. However, when I drove the car for the first time, it pulled HARD to the right. VERY BADLY. I called the place, brought it back in, they put it back on the machine and fixed it. The thrust angle was off by over 1 degree(that's a lot). I ended up leaving with everything squared away.
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August 2023 by Linda Harper
Everyone there was very friendly and helpful. It was truly nice that they were open on Sunday. I would encourage everyone to go there. They were very helpful and nice. Great job y'all..
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July 2023 by jr dale
Would not patch my brand new tire. I asked if I patched it would they mount on rim, still no help. Would not recommend, nor will I be returning.
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July 2023 by Ian Brannon
I asked them for a vacuum and refill of AC system and of course they couldn’t just do what they were asked to do, and decided that it was necessary to attempt to diagnose the issue instead of just doing what I asked them to do. Was quoted 1200 dollars to replace a compressor when all I asked them to do was vaccum and refill my AC system . I asked the lady what made him think it was failing and she said “he’s been doing it for 30 years baby he knows what he’s doing” my system was OVERCHARGED. I needed it filled to spec like I asked them.
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June 2023 by Andrew C.
terrible service. asked for oil change with synthetic blend and the guy at the counter confirmed they would do it and then they put regular oil in. oil was all over my car inside and out i had to ask them to clean it and they gave me attitude. also asked them to balance the tires and they were worse than how they came in the wheel now shakes bad at a certain speed. we called to get the tires rebalanced and the guy at the counter gave me bad attitude when trying to set an appointment again. called another firestone in another city to get everything fixed and he told us this firestone had recently lost their manager. nobody here cares about their job or the work they do
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May 2023 by Rodney Wooten
Mark, Jamie & Chad done a great job repairing my car. They were very courteous and professional and I like the fact that they communicate to the customers to what's the problem and also what must be done. Since I stay right up the street they even went out their way to take me home to ease the wait time and even picked me up when everything was done! GREAT JOB & I highly recommend them!!!!
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May 2023 by Michelle Christian
They must have new staff. I arrived at 1:37pm and left at 7pm. It's never taken them this long but it may be partially due to the fact that they had to get approval from my extended warranty protection company, which took a out an hour !
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May 2023 by Seth Mars
Convenient drop-off and good service. Prices are high for some services beyond tires when compared to smaller shops.
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May 2023 by Neal S.
Sara went above and beyond my expectations. She notified my rental car company and expedited my tire service after a blow-out...I highly recommend this place!!!
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April 2023 by Amanda Stieg
Ms. Sara was able to save the day for my husband and I, she was able to fixed us in for 2 new tires after one of the tires blew out. She was very honest about having to wait because they were short handed, and we were okay on waiting has long as we were able to drive back to our home in Texas. Sara was super nice and understanding and willing to help others in their time of need.
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March 2023 by Luke Edwards
We were out of town and in a bind and they squeezed me in, fixed the problematic engine coil, and got us on our way. Grateful for them being open on Sunday!
