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January 2024 by Amber King
I am so mad I went to this store and got bc powder cherry there was tape on the box and only 19 packs of bc I paid full price for it and didn't realize till I got home and counted them there was 3 other workers in there that obviously doesn't know what they are doing to prevent this
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December 2023 by Allie
This incident happened a couple of months ago at this location, and I have refused to shop at this place since. My best friend was treated terribly by a gang of employees who falsely accused her of “coupon fraud.” She was shopping for items and attempted to use the coupons on the APP. Not third party coupons- the Dollar General app coupons that the company itself produces. When she got to the register, some of the coupons did not apply. She politely asked to void the transaction. Again- the transaction was voided from the system. She never paid, and the transaction never went through. Therefore, no coupons were even used to pay for any items. She put back the items that didn’t work and tried to purchase a pack of diapers using a coupon. When she entered her number, FOUR female employees came to the register and ganged up on her. They began to berate her and became extremely verbally aggressive. They told her she wasn’t allowed to enter her number and use coupons twice. She tried to explain that the transaction was voided and therefore the coupons had not even been used once. Also, the coupon would have been removed from being available on the app had she already used it, which she had NOT. The transaction was voided and nothing was purchased. They made a scene in front of every customer in line shouting at her and accusing her of committing “coupon fraud.” She tried to explain to them she had used no coupons as the transaction was voided, but these women continued to attack her, speak to her in a rude, loud, and belligerent manner, and loudly accuse her of fraud in front of a line of customers. A male employee came in and one of the female employees shouted at him “don’t you get involved!” She again tried to explain to them that no coupons had been applied as the transaction was voided and never went through, but these four women continuously berated her and shouted that she was committing fraud. There was NO fraud involved in this situation. This entire debacle took place in front of her toddler, who was frightened to have four women shouting at and ganging up on her mother.Since the employees of this place clearly don’t know what “coupon fraud” is, here’s a free education from Google: “Coupon fraud is the use of fake coupons, or the misuse of actual coupons, to derive more value from a promotion than someone would usually be entitled to. This can include using a coupon multiple times, changing its value or expiration date, or redeeming it for the wrong (or even no) product.” She had not used a coupon at all as the transaction was VOIDED, and as I’ve already said, the coupon would’ve no longer been available for use in the app had she used it. It appears this group of ladies don’t even have the knowledge of their own company’s app or what the definition of coupon fraud is. They also appear to take personal offense at anyone using the coupons the company itself offers. Does it come out of their pay or something? Of course not!To Dollar General corporate- why offer coupons if your employees are going to make slanderous accusations against those who try to use them? And why hire people who think it’s acceptable to gang up on a woman and a toddler and shout at her and accuse her of crime in front of everyone in the store? The lack of understanding of their own app and system is astounding, and bullying must be used to compensate.I firmly believe this was also a case of racial profiling and cultural bias. I refuse to tolerate bullying, racism, false accusations, and the mistreatment of my loved ones. Never again will I patronize this location, which, ironically enough, the very person they bullied introduced me to. I had been treated very tersely when I asked a question about a coupon once, but this treatment is unacceptable. I won’t support this place. Shameful behavior!
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November 2023 by LuLu Perkins
Love that they always have the best decorations ?
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September 2023 by Mia O
Horrible customer service. Employees need to learn better work etiquette and learn how to speak to their customers properly. Would give zero stars. Disgusted.
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September 2023 by Jasmine
Employees were so rude! Treated me like a thief. I have been shopping here for years!
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December 2021 by Diane Adkins
No matter which 1 I go to it isn't pleasant
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June 2021 by Alan Tuggle
Dirty and very slow service
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June 2021 by Patricia Jenkins
Full of alts of stuff, with other mini mall of shoes store and clothing store.
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June 2021 by LaShondra Powell
Quick and convinced
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June 2021 by Detra Watts (D Watts)
Great savings
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June 2021 by William Culpepper
It was ok did have what I needed
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June 2021 by Hartey Ray Dyer
Very helpful
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June 2021 by Misty Deatherage
Love coupons
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June 2021 by Danette Allen
Get for a buck or 2 always shop there?
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June 2021 by T Mos
Second home!
