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June 2024 by Lynda Favre
We traveled from Gulfport to Meridian, Ms. for my son's doctor appointment. His RX was called in to a CVS pharmacy in Meridian. That particular pharmacy did not have one if the RX in generic form, therefore not able to fill both RX.
After my sin explained that we had traveled from Gulfport to Meridian for both RX he called another CVS location that DID have the needed generic form.
We then had to call the doctors office to have them cancel the RX they had sent to CVS to a different CVS location to be filled.
It also gave a few minutes to have a meal and rest before going to pickup.
When we arrived at the second CVS location, it had begun storming very hard so we chose to go through the drive-thru.
The lady was very kind at the window showing concern and respect.
The amount for both RX was lower than we had anticipated seeing as we didn't have insurance to cover any of it.
I highly recommend CVS to all of my friends and others.
Excellent, friendly service!
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March 2024 by xole Hernandez
It is very clean and tidy, the employees are very friendly 10/10 I boy every week and I really like the atmosphere
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March 2024 by scott flanders
the female pharmacist is always late I've been there the last 3 times and she was 30 to 45 minutes late how do you keep a job doing that I would fire her I get to work 30 to 15 minutes early every day I've only been late one time in the last 8 years that's because I had a flat tire CVS needs to get there act together
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February 2024 by Jonathan Billie
Great team members
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September 2023 by Karen Pope
They lost my prescription! Manager said they’d look into what happened, never heard from her, complained to corporate, the district was going to investigate ,,, 2 weeks later,, haven’t heard from them. How does the CVS in our area stay in business ?! They should be shut down !!!
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September 2023 by Kip Murray
I use Clarkedale Pharmacy normally,but they are not open on Saturday I needed pen tips for my insulin the woman at the drive thru window is the rudest and racist person ever ! Told me to go to Wal Mart and get them and I even showed her my prescription
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July 2023 by John H
This cvs has the worst customer service of any store in meridian
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June 2023 by bobby quick
never answer the phone.avg hold time 30 min.when someone answers they get info and ask you to hold for pharmacistafter few moments u get dis connected
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June 2023 by Kayla Moseley
Pharmacy was disrespectful and unprofessional.
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June 2023 by Emme (Emme)
The 2 ladies in the pharmacy told me they don't look up insurance for patients ...They were so rude. They kept saying his insurance is inactive when it's not and that would have to pay $120 to get hos meds. I told them I'll go somewhere else and that they need to work on their customer service. They interrupted me multiple times. I have a sick kid at home. Be kind to people...do your job and stop being lazy. I called my child's doctor and they were happy to send the meds else where. I went to Walmart pharmacy on HWY 39 to get the meds for my sick son and the atmosphere was completely different with smiles and good customer service..and guess what his insurance was active! Guess what cost $0. Get those women out of CVS pharmacy. I'm a pharmacy technician myself and I would never treat anyone like that.
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April 2023 by Debbie Chaney
I cannot get my scripts. Two Dr offices are sending in my scripts. They say they are not there. Now something is clearly wrong but they are not willing to help
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March 2023 by emmeline “Emme” banks
The 2 ladies in the pharmacy told me they don't look up insurance for patients ...They were so rude. They kept saying his insurance is inactive when it's not and that would have to pay $120 to get hos meds. I told them I'll go somewhere else and that they need to work on their customer service. They interrupted me multiple times. I have a sick kid at home. Be kind to people...do your job and stop being lazy. I called my child's doctor and they were happy to send the meds else where. I went to Walmart pharmacy on HWY 39 to get the meds for my sick son and the atmosphere was completely different with smiles and good customer service..and guess what his insurance was active! Guess what cost $0. Get those women out of CVS pharmacy. I'm a pharmacy technician myself and I would never treat anyone like that.
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March 2023 by Frank Polizzi
It is unreasonable for this store to close the pharmacy at 6:00 PM six days a week with no Sunday hours. What is a working person to do for needed prescriptions? We have been using this location for many years. In recent months the pharmacy crew has been unwilling to help with prescription transfers from another CVS location. At one point my wife was told to contact her transplant team doctor in N.C. and have him submit a new prescription. After calling the CVS in N.C. it was accomplished through CVS's computer system. The clerk at this location is uncompassionate and rude.
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February 2023 by Margie Blackwell
The pharmacy crew are rude and the cashier pointed her fake nail finger at me rudely telling me I told you to comeback in 1 hr not 40 minutes. They refused to come to the window to wait on me and I rung the bell 3 different times. I love will never give cvs my business again
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February 2023 by Victoria Johnson
This place doesn't even deserve a star at all. The worst customer service I have ever experienced. I sat in line for an hour! An hour!!! An hour!! Get to the window and wasn't able to get anything. Why?? Because they weren't going to be done until tomorrow. Tomorrow??? But over the phone you tell me everything will be ready at 3p.m. I truly hate that Mr discount is closed. They would never do this! Ever! Then she tells me she can only fill 1 prescription now. And to swing back around in 15 minutes. I just said I'll get it tomorrow. I had to leave that window quickly, cause I KNOW I was about to get out of character. I chose this sorry A place because of the proximity to my home. But after this, I'll drive to Africa for my medication. Something needs to be done. They should not be allowed to lie over the phone. I waste time and gas trying to get medication that I truly need. I have a bleeding disorder & severe pain. Tonight I will suffer. Thanks a lot CVS. You're awesome!!!**I made that review about a month ago. After not being able to get my medication transferred to another pharmacy, I had no choice but to try again. I have yet to receive anything, but the service & mannerisms are 1000% better. I'll update once they fill everything.
