Belk is a store that offers great sales both in-store and online, making it a popular shopping destination. Customers appreciate that they usually find what they are looking for, and the products match what they see online. The store has a good return process; for example, one customer was able to exchange an item at a local store without hassle. Shoppers also enjoy the bargains and sales, encouraging them to visit and see for themselves. However, finding assistance can be challenging, as some mention there are only a few employees available, especially at checkout. Despite limited help, customers value the store's sales and the ease of shopping. One customer noted the store was too warm to shop comfortably during a hot day, but overall, the shopping experience is positive. Customers also highlight the friendly checkout staff, who help with coupons and downloading the store’s app. In summary, Belk provides good deals and a generally satisfying shopping experience despite occasional staffing challenges.
