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August 2023 by Joshua Wigginton
The staff and service far exceeded my expectations, raising the bar to a new level. Staff was friendly and courteous, very professional, and highly skilled/knowledgeable. The work was top-notch and faster than other shops. They are also willing to do custom work at request, including, with a disclaimer, doing the best possible with parts preexisting on vehicles. One prior experience when funds were tight involved a front-end alignment, which would've been best to replace certain parts, but due to lack of funds, we couldn't afford that. They were able to make it make due, and later, we came back for the replacement of parts and a proper alignment. Their willingness and ability to work with the customers is a big part of what sets them apart. Now, as they've begun to offer financing in-house, they are hands down the best option when it comes to your automotive needs of all sorts, including their towing service, which operates 24/7.Highly recommended!
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August 2023 by Sharon Case
Jeremy is an awesome asset to your company. Kind and professional.
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July 2023 by Mrs Handy
Wonderful service. Nice staff
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March 2023 by Kristy Jones
They are the best mechanic shop in McComb as far as their customer service and quality of their work.
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January 2023 by Akeisha S
THE CUSTOMER SERVICE HERE WAS THE WORST I HAVE EXPERIENCED AT A MECHANIC SHOP!!!!I took my dad's truck there for air suspension repair and oil change. When I dropped off the truck the wheels were fine but when I picked it up the wheels were squealing. I took it back and they informed me that my front brakes were worn. Ok that was fine. I called my dad so that he could speak with them about the issue and the guy Randy was rude and very disrespectful. While my father was talking he cuts my dad off and states "You are intelligent enough to know this didn't happen overnight. So do you want to get them fixed or not." My dad and I were both insulted and at that point I made the decision that they would not lay another finger on my fathers truck. I will never take any one of our vehicles back to this establishment nor do I recommend it to anyone.Services: Oil change
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December 2022 by Jeffrey Dedeaux
Go see Randy and Staff for All of you Automtive needs..These guys/gals know how to repair automobiles, and at a very fair price! I take every one of my car problems to Reliable Auto Service, McComb, Ms..
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August 2022 by L J
I would suggest going to a different repair shop if your vehicle is having issues. First off they started doing repairs without calling me. Second, on my bill I was charged for coolant but the following day I check the radiator and it was low. It wasn't leaking, they did fix that. I had to add about a 1/4 to fill it up. And to top my experience off, they steal my safety goggles I had in the back set. I'm surprised they did take the clipboard too lol
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July 2022 by Linda Smith
For many automotive needs, this is the only game in town. Randy is an excellent service manager and friendly and knowledgeable. You can find cheaper prices, but the work is always good. However, David at the front counter has been rude to me several times, often condescending, and never friendly. I don't know how he keeps his job at the front desk. If it weren't for that, I would give the business five stars.
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July 2022 by Kathy Parker
While everyone at Reliable was very courteous and knowledgeable- they missed the boat on “finished” product. They ordered the exact tires I wanted for my car and they arrived in a timely manner.But after spending $1,000 dollars for new tires my hub caps were covered in grease and handprints as well as was a missing the center cover on cap.I will most likely use Reliable in the future but quality control counts!Service: Tires
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March 2022 by Louis Costanza
I needed to replace the battery on my Toyota Tundra, and the brand I wanted was in stock, and within a few minutes the job was completed by the very courteous folks at Reliable Auto Services.
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March 2022 by Pamela Coleman
I gave 3 stars because I was satisfied with the service of what I needed done to my car but when I got in my car I very unsatisfied. My trunk was up , when I dropped my car off , my tire pressure light came on and when I picked my car up someone had rode in my car and the low tire pressure light was still on. Someone rambled through my glove box and my dash console. My work box cutter was moved. My Bible and note book was in my glove box . My car runs better and the air control panel works. I was just unsatisfied with the way they handled my vehicle.
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March 2022 by Devin “Revfatman”
Great service! The guys are very nice and helpful. They solved a problem no one else has fixed. I have nothing but good stuff to say!
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January 2022 by Richie W
Great service , fast , and great work...these guys take pride in their reputation and workmanship ?
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November 2021 by Tommy Thomas
After bringing my vehicle to have two tires changed in the back I asked them to keep The old tires When I Got home I found that the two Rims that they changed the tires out on Were scratched up right on the edge And one of the old. tires were cut on the inside lip Therefore I strongly discourage anybody that cares about their vehicles tires and rims to come here.Service: General repairs & maintenance
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September 2021 by Sandra Lee
Yesterday's visit was to enquire about possible service of my vehicle. I was directed to a window to speak with whom I suppose was the service manager. This was my second time having to speak with him regarding an issue. He does not have a great customer service personality. Both encounters with him were negative with him telling me what he couldn't do as opposed to trying to find a solution to my problem. There are too many places that offer the same services that have nice people who appreciate your business and value you as a longstanding customer for me to continue to patronize this business.
