-
June 2024 by aleah
This Walgreens used to quick and convenient. Now they're slower than kroger pharmacy, never have what I'm looking for, and the cashiers at the pharmacy are rude.
-
May 2024 by Jordan Jayroe
Very rude
-
March 2024 by Brett Derossette
Pharmacy is the slowest ever. There is always a line 10 people long. If you go through the drive through be prepared to wait 45 minutes to an hour. When asked why my prescription couldn’t be filled, was told that there were 35 e scripts ahead of me.So I, an actual in person customer was told to wait an hour or come back so they could fill e scripts? My suggestion to everyone is to go to local pharmacies, better and timely service.
-
January 2024 by K Nichols
This Walgreens is terrible. They never notify you if there is an issue with your insurance for your Rx. They just don't fill it or call to see if you want to pay cash. I was sent an update saying my med was out if stock. Got to the pharmacy and they tell me insurance doesn't cover it and they knew I didn't want to pay for it. How would they know if they never asked? Been waiting on my daughter's med for 2 weeks and it was delayed and out of stock. When it arrived, I wasn't notified that it was there. Called to see if the Rx was ready and I kept getting next day 3x. Called the pharmacy for the last time because the app said the Rx was pending and the automated machine tells me I have no Rx at this time. They have gotten to a point where they just stopped filling Rx or notifying customers when there is an insurance issue until you call or go in and confront them. They have really been falling off with their service.
-
January 2024 by Jody Pearce
This is by far the worst pharmacy I have ever dealt with, they are always out of everything, never have your prescription ready and ask you to come by in 4 hours and when you do its still not ready. And this happens everytime, not just often but every time. They are rude also
-
January 2024 by Nina lynch
I am sick of them and one rude pharmacy tech in particular. They need to improve their customer service by leaps and bounds on every level.
-
November 2023 by Kennedy Williams
Pharmacy is horrible and rude.
-
October 2023 by Madison Kymes
Went to pick up pedialite for my 9 month old daughter. Get there at 11:30 with the doors locked. The sign on the front says open until 12:00….
-
October 2023 by Katy Roberson
I really do not know why I still go to them. I have issues all the time. The latest is I called to get my birth control pills refilled early in the morning at 5 in the evening they did not have it ready. And the pills are in a packet not in a bottle that you have to count pills. How easy and quick it should be but no. And this was after waiting 10 min in a long line that I will have to repeat.
-
August 2023 by Miranda Fulton
Jenna in the pharmacy is a life saver! So helpful getting me my prescriptions ready and filled within 30 minutes of me calling.
-
July 2023 by Maurice Hart
The Pharmacy is horrible
-
July 2023 by Goldy Singh
This place gave my medication to the wrong person. All they have to do is verify name, phone and address to make sure it's the right person. On a separate incident I had to argue with the clerk because they said my medication was not ready and not in the system but I had gotten an alert on my phone that it was. One day they are going to seriously injure or kill someone with their incompetence and indifference. Please do not use this pharmacy. Additionally, the staff is dry and rude. The lady behind the counter just stares at you blankly instead of calling you over. They don't seem to care about anything.
-
June 2023 by Jason Brown
6/6/2023I didn’t get his name, but the tall white guy with thick glasses and a terrible rash on his face was terrible! Didn’t speak, slamming things and a terrible attitude! You shouldn’t be up front working with the public! You sir suck at your job and probably shouldn’t have it….
-
May 2023 by Stanika Hutton
A hot MESS!!! They may as well close this Walgreens! They never have WHAT you need, you order to pick up it takes them 15 minutes to bring out one item! OR if you order to pick up just to be told over the phone to come back AFTER 9am because they’re the ONLY one in the store! Listen honey, close that location DOWN…….. QUICK! If you want great customer service, go to the Walgreens off highland colony pkwy in Madison! The store is CLEAN and neat! When entering their location at least you are greeted with a smile and a “welcome to Walgreens”…. And the manager is very helpful and polite at that location (highland colony pkwy)! So if you want to order for pick up and sit outside and look stupid OR go inside of Walgreens and come back out with nothing and look stupid, just pull up to HWY 51 location they’ll make that happen! :)
-
April 2023 by David Sansing
Good service for medicine refill. Reasonable prices and easy to park and locate. Next to Kroger.
