Walgreens has received mixed reviews regarding its services. Many customers have noted a decline in speed and convenience, especially at the pharmacy, where some found the cashiers to be rude. However, there are positive experiences highlighted, particularly with specific pharmacy staff who have been described as helpful and friendly. For instance, one customer praised a staff member for efficiently preparing prescriptions within 30 minutes of a call. The pharmacy is recognized for its friendly staff, especially during medical emergencies, and for providing services like COVID vaccinations and testing, which are done with care and professionalism. Some customers appreciated the pharmacists for being nice and willing to answer questions, although there are concerns about the cleanliness of drive-thru testing procedures. Despite long drive-thru lines, likely due to increased demand from COVID, the store is generally well-stocked, and staff members actively inform customers about deals and rewards programs. Overall, Walgreens is seen as a place with a caring staff that strives to meet customer needs, though some areas require improvement to enhance the overall experience.
This Walgreens used to quick and convenient. Now they're slower than kroger pharmacy, never have what I'm looking for, and the cashiers at the pharmacy are rude.
August 2023
Jenna in the pharmacy is a life saver! So helpful getting me my prescriptions ready and filled within 30 minutes of me calling.
April 2023
Good service for medicine refill. Reasonable prices and easy to park and locate. Next to Kroger.
