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July 2024 by Larry Johnson
We walked into the store, there was three associates sitting there didn't want to speak. Two young lady and gentleman. Very unreceptive and unprofessional. Refer us to young man behind him, at least he got up !!! The other three should be fired. Have no idea what customer service is.
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July 2024 by ronnie hutchison
Just about always have to walk out wait an hour no help just needed a simple question answered called the verizon help line same thing transfer transfer no one knows anything how do they stay in business
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June 2024 by John Fisher
Went in to get a phone plan quote. Was treated fair, and service was quick. There is no pressure to buy. Overall, they did exactly what I wanted them to do. When it's time to activate, I'll come back.
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March 2024 by Yolanda Brown
They didn't speak they wasn't polite. They're not helpful in anyway were they help . I got my phone in hurry up and got out of there. Because it wasn't a good atmosphere at all. They all seem very miserable to be there.
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January 2024 by Whitney Allen
Everyone was so helpful and nice! Thank you all for being patient because I had a lot of questions.
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December 2023 by Frederick Ringl
We switched from AT&T for 2 yrs, to Verizon 2 months ago because AT&T customer service has become horrible in store and over the phone. It was such a relief going to this Verizon store that had wonderful customer service and everyone was great. Even with it being busier than normall the employees handle it very professionally. So if a AT&T employee comes across this post, know that AT&T employees would learn alot from the employees at this Verizon store. ?
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December 2023 by Frederick Ringl Jr
We switched from AT&T for 2 yrs, to Verizon 2 months ago because AT&T customer service has become horrible in store and over the phone. It was such a relief going to this Verizon store that had wonderful customer service and everyone was great. Even with it being busier than normall the employees handle it very professionally. So if a AT&T employee comes across this post, know that AT&T employees would learn alot from the employees at this Verizon store. ?
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September 2023 by Isaiah Flanagan
Most incompetent store and employees I’ve ever worked with at Verizon and that’s saying a lot. Their wifi doesn’t work, and they lost our trade ins costing us 400$. Avoid this store at all cost.
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August 2023 by Thi Van
Best Customer service ? Adam was fast and easy to work with. Great reps who knows about Verizon.
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July 2023 by Nonie G
I can’t say enough wonderful things about this store!! Willonta, I pray I’m remembering the spelling of his name correctly, is amazing!! He was so helpful and so kind!! And the coverage with Verizon is great too!! If you are looking for anything cell phone related, you will be doing yourself a disservice not going to this store.
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July 2023 by Paulette Wales
Great Service
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July 2023 by Rt Thpnt
Customer service sucks bad
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April 2023 by Beth Turello
The manager, Jenna, went above and beyond today. She was knowledgeable about the phone and what we needed. This is why we are Verizon customers!!
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April 2023 by Gladys Little
They help me with my problem with my phone..told me to come back if I had anymore trouble. They were very helpful.
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November 2022 by Sam 1 Holloway Jr.
Went there with a friend who had trouble with replacement refurbished phone that started acting up two weeks after she got it. It lasted about 2 months. And she was still out of about $900 for a moto edge Plus. No warranty or credit on the refurbished phone. For a seven or eight year customer.
