September 2023 by kelly perdue
If I could I’d give them 0 stars. I was under my mothers T-Mobile plan. She took me off her plan and I had to get my own T-Mobile plan. I brought over my 2 phones but changed the numbers. I now have 2 imei numbers on both phones. On one of the phones you can’t make calls or receive texts. The salesperson told me they are unable to help me and basically told me I have 2 phones that worked absolutely fine prior to my first visit to your store. Now that T-Mobile screwed up my phones I have no phone and the girl refused to help me. It was basically I have to get new phones. Why should I get new phones when my were prefectly fine 4 days ago. I now going to AT&T.
