O'Reilly Auto Parts in Madison, Mississippi, located at 1112 Highway 51, is highly regarded for its helpful staff and extensive inventory. Customers appreciate the variety of parts, tools, and accessories available, as well as convenient store services like free battery testing, wiper blade and bulb installation, and fluid recycling. The store also offers a free Loaner Tool program, making it easier for customers to complete one-time projects. Numerous reviews highlight the exceptional customer service provided by the employees. Yasmine stands out for her willingness to assist stranded travelers by delivering parts, earning praise for her kindness and dedication. Quentin is noted for his support during a challenging windshield wiper installation, and Jon receives thanks for quickly installing a new battery in extreme heat. Douglas is recognized for his efficiency and friendliness when helping a customer fix a brake light issue. Overall, O'Reilly Auto Parts in Madison is a reliable destination for automotive needs, with knowledgeable staff ready to help customers find the right parts and solutions quickly. With over 6,000 locations across the US, O'Reilly Auto Parts ensures that assistance is always nearby.
Jeff is a top notch guy. Took care of my customer service issue seamlessly, initial sale was top notch as well. Good folks.
July 2025
From the moment I walked into the store, I was greeted by Douglas in a friendly and helpful manner. He was so kind to go out in this extreme heat and install my windshield wipers. It is truly rare now to be treated with the kindness and helpfulness that Douglas showed during my visit.
March 2025
They always do a good job at the Madison, MS store.