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January 2024 by Emmie V.
Haley at the Madison, MS, Massage Envy gave me an amazing facial! It was wonderful. And she listened to me when I talked about my skin and concerns. Everyone was so nice and welcoming. Great experience.
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December 2023 by zeitajonesable Jones
I have been seeing Lucky here for many years to keep my skin healthy and with a glow from the peels and facial treatments. She is very knowledgeable and has become a friend through the years of being her client! I love her and am thankful for her skills!??
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October 2023 by Margie Hickman
Best place ever for massage and facials. Ask about all the enhancements.
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July 2023 by Crystal Murray
Great staff from the front desk to the massage therapist. This location is very accommodating.
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May 2023 by Amy Dyson
The experience was great. Jamie work was very graceful and I felt no pain.
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April 2023 by Cardo 60
Do not I repeat do not give this place you info for a membership they will continue to charge you after you cancel/pulse your membership this is stealing horrible, and first thing out of Shannon mouth is I don’t know how this happened, o can see once but twice that doesn’t makes sense.
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April 2023 by Lana Phan
Very welcoming place. I've been a customer for many years. Very happy with the service provided
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March 2023 by Sheral Clark
Be careful using a gift card here. I had a gift card from my kids a few yrs ago. They live in Madison, but I live a couple hrs away, so I only get to town occasionally for a day. I used my gift card and still had $40 on it. However, months later when I tried to use it again I was told the $40 was taken off for a missed appointment a few days after my original appointment. I would not have been in town and therefore would never have made another appointment so soon, especially not for another massage. The manager at the time looked into it and said he figured it out and credited it back to my account, but when I called again for an appointment, he was no longer there and the credit was not there. I've tried over a course of a couple yrs trying to get this corrected when I was in town, but it never has been and there aren't even any notes in my account now showing that I've even spoken to anyone about this when there were extensive calls and the new manager told me she was making calls and checking on it. That was last yr that I spoke with her, so I guess that is just a lesson learned...go elsewhere.
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January 2023 by Tony Maldonado
It was ok, had an appointment at 10 for 60 minutes but wasn't taken to the back until 1016 because she said she was running late, then was finished at 1053. On top of that they missed massaging some of my body.
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December 2022 by SHARON MONCURE
Great location, exceptional service, great employees. Best massage.
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September 2022 by April Stukenholtz
I have a ton of unused credit so I scheduled a bunch of appointments in advance. Mysteriously every time I have an an appointment my therapist won’t be in! Worst place ever!
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July 2022 by Zsa Smith
Couldn't get appt. Have had a gift card for yrs. I still haven't used it.
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May 2022 by Amy C.
UPDATE: if the company is responding to the yelp reviews that means they're on the defensive... Yet ANOTHER red flag. Can't book an appointment online and won't don't answer the phone-On a Tuesday at 3:45 PM and again at 4:12 and yet again at 4:27... Guess they won't be getting my business. Shop local folks. I certainly will be!
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May 2022 by FDT JR
Great therapy and stress relief even for the busy busy professional who also trains heavily. Great staff
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March 2022 by Kellz K.
I am disappointed in the way I have been disregarded in the last two months. First in February I was charged twice bc the exit cashier asked if I was using card on file. How inconvenient???!!! Then I was scheduled for appointment on 3/15 @ 7:30 w my therapist, get to the appointment and told it was rescheduled to 3/22 without any notification, call, or email! Cashier only told me that I would be giving a free enhancement for that. Never mind that I stay thirty mins away. And took an appointment at a late hour bc of availability. On yesterday I was understanding to the unexpected weather when called. She said she would call back today once she could get schedule from therapist. I asked for anyone available! No one is available EVER. At this point I am regretting my decision to commit to a business that I need the service of and am not provided. The Impolitely handling of my personal time and work schedule. Another hour credit will not suffice. And to think I have 6 months left of this.
