Kroger Pharmacy is known for its friendly and caring staff, offering a positive experience for customers. Many appreciate the personal attention, with one reviewer highlighting a helpful employee who went beyond expectations by ensuring both the customer and their pet felt cared for. The pharmacy is also praised for being timely and reliable, especially for those transferring prescriptions from other states. However, some customers find the phone system frustrating, as the voice recognition is overly sensitive and often causes repeated calls to complete a refill. Overall, Kroger Pharmacy is appreciated for its good service, friendly staff, and timely prescriptions, despite some issues with the automated phone system.
They are so nice at this pharmacy. I switched from Walgreens after years iof business because their lines were always horrific and they never learned my name. Never acted happy to have my business.
October 2024
Never have a problem and I'm having to get them to transfer my meds from ga every months so I'm happy with them.
September 2022
The pharmacy itself is good and always timely. However, they have the most frustrating call in system ever! Its a voice system and it cant understand anything. It is so sensitive that it picks up the wind blowing. Its awful and beyond annoying. Sometimes it takes 3 or 4 calls to get this system to get my refill correct.
