“I had an issue with an order being delivered to the wrong address. After several calls to other stores as well as the "800" customer service number (which is totally useless), the only one who was able to help me and solve my problem was Tom Watson at the Madison,Ms store. Store #2620. Thank you, Tom, for all your help. You are an exceptional Lowe's Associate and I hope you superiors recognize and reward your service and efforts.”
“I have frequented this location since August 2018 and I must say I have ALWAYS had a wonderful experience. The staff is very friendly and helpful. What I truly love about this business is it takes you back in time when most people were farming and gardening. It has a down home feel to it. The prices are reasonable and they also give 5% veterans discount. I wish that was more but then some of their prices are lower than their competitors.
I highly recommend visiting this store! You definitely will not have any regrets!”
“The older whit guy…I think his name is John. I may be wrong. But y’all know who it is. He’s the best. Worked with me until I got what I needed. Had originally called 2 associates. But all in all, they all were very helpful.”
“It's always a great place to shop. People are friendly and knowledgeable. I use pick-up mainly, but the few times I have been inside, they never failed to impress. Kudos to the people bringing out your orders in all weather; Chris and all the rest.”
“Some of the best employees.,There’s this one guy that is far above the rest Detrick at the south Jackson Lowe’s., When none else is available he seems to appear to save the day. On two Cassio s he’s been the saving grace. Y’all really should give this young man a raise and let him train others on how to answer the calls to their department.”
“My family and I have been doing some home renovations and out of all of the Lowe’s and Home Depot locations we’ve been to, this location is hands down the best. The staff is super friendly and helpful, more specifically, a gentleman named Calvin that works the front desk. He’s been super helpful every single time we’ve been there! There’s also a gentleman that works in the paint department (he worked July 1st & 2nd and remembered us from our other visits), I didn't catch his name, but he’s been so kind and helpful as well! A special thank you to those two guys for all the hard work and dedication! They are a wonderful representation of your company, and I hope to see them get a well deserved promotion!”