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January 2020 by Timothy Donaleski
ordered seat cover a month ago and still haven't received the seat covers tried calling and emailed over and over again and cant get a response poor customer service or should i say NO customer service will never buy from them again
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November 2019 by Benny E.
Great product and customer service. I have recently received my second set of Hatchie seat covers. I am just as pleased with the Second set of seat covers as I was the first! It was a great product that arrived on time with a great fit!! For this reason my wife will be getting a new vehicle soon and she wants seat covers as well. The only question she had do they have another material other than neoprene? I told her they do have other material choices. She has already looked on the website and picked out her new seat cover colors. Plus whenever I traded the old truck in the seats still looked new!!!! no stains, no wear marks, no nothing!! The seats looked great after I pulled the covers off , getting ready for trade-in time. The seats had the same set of seat covers on them for a long time!! Which helped the trade in value of my old truck a lot!! It just looked well taken care of! If you are wanting a good product at a good price with good service these guys will get the job done!! I could had not be more happy with mine!!
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July 2019 by John A.
I ordered front and back seat covers from this "company" 3 months ago. They took my money and refused to return my emails or phone calls...except one or two out of dozens. I've ordered seat covers from them for my last 3 or 4 cars and they have been ok. I finally spoke to them about 4 weeks ago and they said my car was too new (??? 2019???) and they needed to make the seat patterns and could I please give them 3 more weeks to complete. I said ok and gave them 3 weeks. After 3 weeks I called them and had to leave a message. Called 2 days later and had to leave another message. Called them 3 days later and have to leave another message. None of my calls were returned. I then called my bank and filed a dispute. Bank refunded my 399.98 and will seek reimbursement from Hatchie. By all means, avoid doing business with this company. They are dishonest and don't follow up on their promises.
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April 2019 by Tyler Dewitt
Several years ago I purchased seat covers from this company and they lasted the test of time and were made flawlessly. I had those seat covers for nearly 4 years before I bought a new truck without issues. When I got a new truck I purchased there seat covers and within 2 years of buying them, several straps have broken, they are ripping in random places and the material is overall garbage. I don't know what they did or why it changed but I an honestly disappointed in the quality and craftsmanship. Won't be buying from. Them again.
