“My girlfriend and I have been using Allstate for some time now, but we recently had an issue with our renewal that led to our account being immensely overcharged. We've always used the online site, app, or customer service representatives to handle our policy changes, renewal, etc. We contacted our local agent (Robert Dean) to have the issue fixed and his support staff went above and beyond. We were assisted by Michelle Pelkey. She was able to process a refund for the extra charges incurred on our account, adjust our policy to suit our needs, and give us valuable information regarding our policy. We can't thank her enough for everything she did and we look forward to her assistance in the future! Thanks so much Michelle!”
“Just transferred to State Farm after speaking with Mike multiple times. He made the transition very smooth and effortless. So far, so good. Glad to know I’m with someone that I can reach out to and receive a response back so quickly.”
“Something hit my windshield as I was traveling to TN. I called them, and within an hour, I had an appointment with Safelite. Like a good neighbor...well, you know the rest.”
“Josh Goff and his team of professionals are some of the best I’ve ever worked with in the insurance industry. I am a mortgage lender and refer all of my clients their way. I can always depend on a quick response, very competitive quotes as well as the best customer service in the business. Not only, do I refer business, I am also a customer. SIP saved me over $700 per year on my own personal policy.”
“I have not had to call your office for an immediate need. My family members have had experiences that required calling an agent for intervention. They were all pleased with those experiences. If I need your help, I know you will be here.”
“They are extremely friendly & helpful! Everything is made easy and convenient because they care. They have catered to me very well and nobody has been able to beat their rates for me in the 5+ years I've been with them. 10/10 recommend.”
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2600 13th St #200, Gulfport“Justin offer sound advise on personal planning. I am impressed with the high level of service, care, and his attention to detail. I would highly recommend working with Justin.”
“I want to give a big shout out to Joann & Tracie at Mattina Insurance Agency. Since moving here to MS they have made every aspect of insurance coverage easy and affordable. We asked and received help for everything from vehicles/homeowners to flood and they have cared for us like family. Thank you Mattina”
“Melissa is fabulous! She is always helpful and knowledgeable. With insurance rates rising everywhere, she takes the time to go over prices and which policies would best suit our needs and budget. I really appreciate her keeping us updated on any changes or potential problems. I LOVE that they can text us (I hate phone calls) and it makes it so much easier.”