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October 2023 by Charles Taylor
BUYER BEWARE!! THIS PLACE RIPPED OFF AN ELDERLY VETERAN!! DO NOT TRUST THESE PEOPLE!! RUN FAR FAR AWAY!Edit... I'm glad they finally got their refund. It's a shame it took days and public outcry to get it done though so yes you are correct that I have not and will not ever purchase from your place.
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September 2023 by Albert Weaver
I have bought 6 cars, for my wife and I, from Scott Hancock over the last 25 years. Only once did I have an issue with a vehicle and it had been over 6 months since I had purchased the vehicle and I did not purchase the extended warranty. I called Scott to see who he recommended I take the car to and he gave me the name of a business. Not only did he give me the place to take it to but he told me I should not have had that problem and he ended up working with the shop to insure it was repaired properly and then paid for the repair. When the repair shop called to tell me my car was ready, I asked what the final bill was and they said there was no charge to me at all, that Mr. Hancock had taken of the repair. I never expected that and never asked for help with the cost of the repair, which was over $1,100. Needless to say I will only deal with Scott Hancock, when I need another vehicle. If he does not have the car that you want on the lot, then he will shop until he finds what you want for the price you tell him you can afford!!! He is the most honest person I have ever met and he will go above and beyond to help you!!
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September 2023 by Merideth Kathmann
Scott and my family have done business for YEARS with used cars. He’s always been an honest man - just look at the numerous positive reviews from years before. He’s always allowed my dad to have the car checked out by his mechanic of choice (which we and many others always ask for when purchasing used vehicles) and always been upfront with us regarding the car we’ve purchased. Scott is a class act and all it takes is meeting him to realize that.My husband even sold his Jeep to him so we could get my husband the new truck he had been eyeing. I drove over 300k miles on a Camry he sold our family.I’d trust Scott and his business first and foremost before any other used car companies on the coast… especially with his long-standing history. So yes - do your research, Ask questions, buy a car warranty either through the dealership or from a private company. But most importantly - at the end of the day remember you’re buying a used vehicle.
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September 2023 by JW Quick
I've been a customer of Hancock Auto since their inception on Jeff Davis Ave in the 90's. I have bought numerous automobiles, seven to be exact, throughout the years. The reason I keep going back is the integrity and honesty of the owners and the quality of the automobiles they sell. Being in the market for a commuter vehicle I came to the Hancock Auto Annex web page and was surprised by a recent post. Knowing that there are always two sides to every story, totally being out of character and being the only negative review in 25 years, I took the review with a grain of salt. Thanks Hancock Auto for another quality vehicle that I'm sure will serve me well in my daily commute for years to come.
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September 2023 by eddie seal
I have been in the auto repair business for 29 years and have dealt with many used auto dealers. Hancock Auto Annex has the integrity and honesty that sets the standard for the rest. Thank you for taking care of one of my repair customers who needed a new car.
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September 2023 by Jerry Miller
I recently purchased my 9th vehicle from hancock auto annex. I have twin daughters and my wife all drive cars from scott . Now I've recently bought a truck and could not be happier. I've always been treated with respect and felt like they were providing me with a good vehicle..
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September 2023 by Mark Taylor
Hancock auto annex is the best place to buy a used car from I have bought numerous cars from them and never any problems with the cars or the staff great people to deal with —my last car from them was a 2010 Camry and when I decided to buy a new car he bought the old Camry back for a member of his family 5 star rating for them from me
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September 2023 by Craig Johnson
I'm hearing about a lot of questionable practices with Hancock Auto Annex. Just reminding buyers to go the extra mile and have their cars checked out before you agree to purchase. If they won't allow an inspection, walk away.
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September 2023 by Jennifer baldwin
DO NOT BUY FROM THIS DEALER!! They take advantage of elderly, and disabled people. They sell lemons and they get away with it. No integrity AT ALL!!!
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September 2022 by Lacey McCreary
A used car dealership you can trust. They are honest and caring. You can see all their vehicles on their website and view the vehicle inspection/history reports for free.
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March 2022 by Barbara Manix
Scott was awesome. Got a great deal on a Corolla!!! Thanks!
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December 2020 by Barbara Daniel
So sweating out made me a better person, maybe my car really did just break down that time I had brought it to this place. I'll try them again, I'm in the Hancock Auto Annex.
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March 2020 by Michael Hahn
Clean vehicles and pleasant to deal with. Can see why he has been in business for so long. Brought my daughter there to look and help her deal with buying her 2nd car. After a little haggling we were able to make a deal. Now she a proud owner Toyota 08 RAV4.
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January 2020 by John C.
Throughout the years, I have bought numerous vehicles from Hancock Auto and have never been disappointed. Notably I started buying vehicles from the Hancock's through word of mouth as most of there business is by return customers. This alone tells me that they take pride in their product.
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November 2019 by Dale Foy
We have bought six vehicles here over the years and have been extremely satisfied. If you are looking for a good car and a good shopping experience I can highly recommend that you visit Scott at Hancock Auto Annex.
