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June 2024 by Ivy P
I signed up prior to the Long Beach property being built. At that time we attended the D'Iberville location which we loved. We were excited to have a gym like this just 5 mins away from our home in Long Beach. But, when the Long Beach facility finally opened, it was much smaller and lacked many pieces of equiptment we loved at the D'Iberville location. The HIIT classes are sometimes super loud, overpowering the music in my headset but i sometimes change my workout times to avoid it. Some of the staff have been less than welcoming, but i'm working out on my own so there's that.
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June 2024 by April G
I would with it a four but I went with a 3 Becuase there stuff is always broken like?. And they don’t fix it if no one tells them about they would leave it for like a year maybe like one of there machine is broken and it been like idk 1 month and they haven’t fix it yet. It a good a gym they try to keep it clean but they don’t do a good job at fixing stuff.
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May 2024 by Quako B
I love the morning atmosphere; great people both staff and fellow gym members.
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May 2024 by Isaac Cupp
You would expect a commercial gym to allow you to work out at any location with a base membership. Money hungry is all I have to say. Also I found out today that there is an 80 dollar cancellation fee. Do better crunch!
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March 2024 by Brain Cane
Friendly staff!Useful amenitiesLittle too bright for my liking but I guess people like to see
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March 2024 by Irean Shannon
The website says no contract, but they require you to sign an agreement same thing. They require automatic withdrawal from a checking account or credit card. If you look up reviews on Crunch Fitness they're all these complaints with the Better Business Bureau about how they won't stop the withdrawal when you want to stop your membership
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March 2024 by Tyson Herbert
Always great customer service
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March 2024 by Kristi Ortiz
If I could rate 0 stars I would. Make sure you read the fine print before signing up with a personal trainer. I didn’t even attend any classes before I tried to cancel my contract. I signed my contract through the keypad, I was never given anything on paper or via email. Nor did the manager inform me of a cancellation fee or I would have never signed up. Did I mention the fee is $300 to cancel?! It’s originally $900 but I was getting a “deal”. Now they keep trying to charge my account. Instead of speaking with the manager (Austin) he sent someone new over to help which resulted in no answers or help for me. I tried to call corporate but there’s no contact number. And you can’t cancel your monthly membership unless you pay your annual fee which is ridiculous. My best advice is do your research before signing up with crooks.
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February 2024 by Sandra K
Lots of equipment. Kept very bright and clean.
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February 2024 by Jacob Barr
Short blonde lady who runs the classes made me extremely uncomfortable and resulted in me cancelling my membership
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January 2024 by Tom Arcoria
Nice facility and lots of options. good vibes and atmosphere
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January 2024 by Gage Defore
Facility is nice but your water fountains have barely worked for a long time. I’m thirsty!
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December 2023 by Marshall Wassel
Staff was friendly. Out of town on active and fit pass, the gym was large with good size turf area and rig setup, plenty of cardio machines and dumbbells over 100 pounds
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November 2023 by Angelique Danielle
Nasty judgement at the front. Not accommodating, just give them your bank account and obey. Far to typical of a corporate franchise / communism. Your there to serve them. Lisa cannot be bothered, don't ask. I'll stay home.
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October 2023 by Jared Garza
They told me I have to write a signed letter to cancel my membership. That’s ridiculous.
