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May 2023 by Twisted Heart
The internet service works GREAT. It is running three phones, one tablet, 3 TV's, a laptop and a desktop with no issues!!!!
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April 2022 by kahayla eubanks
We were supposed to get wifi two weeks ago but it kept getting delayed. They gave us a different date and a different excuse everytime we called asking about our wifi. We were supposed to get it set up today and no one ever showed up but got a call saying it’ll be two more weeks before they set it up for us. Customer service is terrible and definitely understand why the reviews aren’t great.
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June 2021 by Ina Gardner
Service service services
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January 2021 by Red Dragonn
Absolutley the most incompetent, usless company ever had to use. Customer service? Forget that. Still trying to get my service strightened out for over 7 weeks. Wrong name, account number does not match account, phone features don't work. I can't even call TDS from the piad phone line with them. I have to use my cell phone. But I sure can get spam calls from that line. Paying for spam calls--thats great! Did I mention the hour long wait time to speak with a CSR who then knows nothing--and thats just tech suport!
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January 2021 by Crimson Gaming
The connection goes out regularly and they service is overpriced.
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January 2021 by Cdog0016
(Translated by Google) Comeplete garbage internet(Original)Comeplete garbage internet
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March 2020 by Cindy Mills
Terrible service. Internet never works. Hour long phone waits on hold. Incomplete repairs. Billing screwed up. Streaming impossible. This Company TDS Telecom is a total disaster. One star is too much.
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July 2019 by April Mizell
Absolute worst internet provider out there. Internet constantly goes out, customer service reps are rude and techs are not trained. Patienly waiting for the day another provider comes to this area so I can drop them like a hot potato. Maybe a complaint to the BBB and Public Service Commission will help?
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April 2019 by Matt E
Terrible, constantly going out. Incredibly slow when it is working. If I had any other options I wouldn't be using them. Dsl has had 1 light out for weeks but they assured me that I have no issues.
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April 2019 by cully bush
The internet constantly goes out. We have to turn our router off and back on five or six times a day. And if it rains you can forget it.
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April 2019 by FightMe720
Terrible Internet
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April 2019 by Pam Dearman
Service is no good plus people on the phone are very very rude. They need some competition in this area.
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February 2019 by Matt E.
They sold me a package that they don't actually have the capability to make it work in my area. After several service calls (a couple claimed to not be able to find my house) they decided that the equipment on the road was unavailable to preform to my plans specs. TDS customer service then lied about costs of various plans when I ask for credit for the 11 months it did not properly work. Even after telling them I was looking at their web page and could see the prices they kept trying to change numbers around. Unfortunately I'm stuck with them, if you have any alternatives I would highly recommend ANYONE BESIDES TDS.
