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January 2024 by Lisa Ryals
Very knowledgeable staff
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September 2022 by Renee Hurst
@ulmerschildrenshoes @avas_childrensboutique my daughter Courtney Williamson & my grandson Levi Ray just got his new walking shoes today here at @ulmerschildrenshoes . They were super nice to my daughter and my grandson Levi Ray ! The store is so clean and everyone was very nice ? A large amount of shoes to choose from for Boys and this is very rare to find. I highly recommend this store ! Canton Mart Rd, Jackson Ms ❤️ we will be back ❤️to @ulmerschildrenshoes @avas_childrensboutique @ulmerschildrenshoes #boywalkingshoes #boyselectionshoes #loveulmershoes
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August 2022 by Jennie James
I called this store and ordered some red foot-mates for my daughter for kindergarten. I asked if they would ship them UPS so that I would have them via 1 business day time in transit. The ladies were kind and very helpful. I did not receive them until the day after I needed them. I called the store “not to ask for credit” but to understand why they told me I would have them and then they didn’t go via UPS. The ladies there immediately became defensive instead of trying to help me understand what had occurred. I finally realized (tracking number) that they did indeed take them to the UPS store but UPS can ship USPS and the box was labeled 3 day priority. They chose not to ship them UPS because it would have cost $24 which is too much but they could have called me. I’m not even upset that I didn’t receive them because life happens and I knew there was a chance I wouldn’t have them but what I am most disappointed in is that the ladies just hung up on me instead of being concerned that they’re was some confusion. They have sweet shoes and they were helpful at first but I’ll never purchase again because their behavior was very unprofessional. Jenah Dickens -
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August 2022 by Rene Hurst
@ulmerschildrenshoes @avas_childrensboutique my daughter Courtney Williamson & my grandson Levi Ray just got his new walking shoes today here at @ulmerschildrenshoes . They were super nice to my daughter and my grandson Levi Ray ! The store is so clean and everyone was very nice ? A large amount of shoes to choose from for Boys and this is very rare to find. I highly recommend this store ! Canton Mart Rd, Jackson Ms ❤️ we will be back ❤️to @ulmerschildrenshoes @avas_childrensboutique @ulmerschildrenshoes #boywalkingshoes #boyselectionshoes #loveulmershoes
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August 2021 by Latoya McGloster
The 2 ladies here today are the RUDEST ever! Cut you off while you’re talking! They’re not even busy! Unfamiliar or concerned! They maybe the reason why the store is closing!RESPONSE TO whomever replied to my truthful comment! Not 1 person broke their neck trying to help unless you meant by get me 2 pairs of shoes. Also how can you put my face with whatever I experienced? If you listened to them how come you didn’t honor the $20 that was marked on 2 of the same pairs of shoes? Instead you allowed them to tell me “No”. However, the store is closing and I see it was more negative comments about the store other than mines!
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August 2020 by Latoya Yancey
The 2 ladies here today are the RUDEST ever! Cut you off while you’re talking! They’re not even busy! Unfamiliar or concerned! They maybe the reason why the store is closing!RESPONSE TO whomever replied to my truthful comment! Not 1 person broke their neck trying to help unless you meant by get me 2 pairs of shoes. Also how can you put my face with whatever I experienced? If you listened to them how come you didn’t honor the $20 that was marked on 2 of the same pairs of shoes? Instead you allowed them to tell me “No”. However, the store is closing and I see it was more negative comments about the store other than mines!
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March 2020 by ashley B
Thank you for reaching out Cathy I appreciate it. I’ve amended my review and the 50$ isn’t necessary I really just wanted the owners to know how I felt because I’ve always had such nice service there! It’s also just sentimental to shop there for my kids. I’ll be sure to contact you if it happens again when the baby moves up in size.
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February 2020 by Stacie Foster Reddoch
I’ve taken both of my kids there for their first pair of shoes so we could get sized. I don’t know another store that still does that. The customer service is beyond great. The shoes are such good quality that I don’t have to replace them every couple of months like cheaper shoes. The experience and the quality is worth the price for what you get, and we’ve gotten great deals on clearance shoes. Love love love this store and their employees!
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January 2020 by LaKeisha Walker
They were very nice and helpful! They showed compassion for our son with Epidermoylsis Bullosa. They were willing to pull out any inventory in his size to make sure we got the best shoes for him. We will be back! Thank you
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January 2020 by Trace Thompson Roberson
They are good at what they do and we’re willing to send me to another store If we couldn’t accommodate my kids afo braces with their inventory
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January 2019 by Cassie Shows
Probably the rudest customer service I've ever experienced. I've really considered on leaving a review or not because I do not do this often but one of the services I received was one from an owner of the company, and she treated me like I was nothing but wasting her time. I was there to purchase a gift even though everything was way over priced and seemed lower quality, I was still willing to get what I was going for until I could not take the snark comments, rolled eyes, and continuesly being ignored. Before going here I would try making whatever product they had or going to dollar general. Save yourself a trip and go somewhere else. If an owner was willing to treat a customer as bad as I was treated that is just what they passed onto their employees.
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October 2018 by Beverly Fraizer
Went into store and employee wasn't helpful. Not a warm welcome. But I did purchase 2 pair of shoes. Thank you!
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October 2018 by Tina Carter
Worst customer service I have EVER received in a child's shoe store! They are definitely in the wrong business. First let's start with no one acknowledging the fact i was in the store. Even if you are busy you can at least say hello. The list goes on. I won't be going back.
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April 2018 by Randy C.
Was so happy to find an actual store that still sells stride rite shoes. The staff member was super accommodating and even gave me feedback on how the rewards program works and how to utilize them even though we were visiting the area. Anytime we come back through the area I will be stopping in to get shoes for my baby.
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November 2016 by David Carr
Great service and selection of hard to find and nice childrens shoes. It is worth any extra price for the personal service I receive. they will measure feet and take the time to be certain a shoe works. SHOP LOCAL
