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March 2024 by Q T
The time on the site says that they open at 9:30 but they don't open until ten. This is not the type of environment where you feel safe waiting in your car for 30 minutes for the store to open when it was supposed to open at 9:30.
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December 2023 by Charity Mechell Self
The Cashier was very helpful and friendly.Everyone has their own style that being said the Sandles,Dress Shoes were Great and The purses and Wallets and A variety of Socks. Assesories as well, they didn't have the Tennis shoes I had hoped to get, but I found a pair and at their prices !!! Who could complainI decided on a pair of U S Polo's I only paid $20 for them...shout out to the Cashier .thanks for your genuine kindness.
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December 2023 by ECharli B
The ladies was good by offering help. That was the second times being in there in the same day. However, my husband was with me the 2nd time. When it was my mom and I no help offered. I miss Payless Shoe store. Be kind at all times regardless of male/female. God LOVES us all.
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August 2023 by tami H
Able to get nice shoes at reasonable prices..
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June 2023 by Victoria Lyons
they have great deals and a few options. But they don’t open til 10. Not time posted online
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August 2022 by Susie Hinkle
I can always find the shoes I that I like, and they have good quality for the price.And they have more than one store in the Jackson, MS, and surrounding areas.
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June 2022 by Victoria Porter
They close at 8pm. I went yesterday and the associate wouldn’t let me in at 7:30pm saying they are closed. All I had was an exchange on the exact same item. I just needed a different size. Terrible.
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March 2022 by Ydeeria Lewis
Good customer service and great selections of shoes and sizes.
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December 2021 by Latonya Appleberry
First time visiting this location. It was nice, clean and set up the old fashioned way where people desire to shop. These new stores I can never find my size. Pearl ms. Location was exceptional and customer service was great.
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November 2021 by Mitchell Boy
Shoe collection was terrible, use to have good shoes to me
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August 2021 by Amanda Hicks
I stopped by this store on 7/24/21 on my way to Gulf Shores. We originally stopped because one person in our group still needed some flip flops. I went inside thinking I could use the restroom. They didn’t have one for public use. So I started looking at the shoes waiting for my friend to find her shoes. I found a pair of white high top converse that I really liked. I was near the back of the store. A black lady was walking by, on her way through the back door. I said ma’am can I get the other shoe. They only had one of those on the floor. She turned and looked at me and said, “ I will give you the other shoe after you pay”! I was shocked…I began to tell her about the multiple surgeries on my feet and explaining why I need to try them on first. She turned and walked though the door. I was pretty mad at this point. I just know that’s not how it works in Texas… or in customer service all together. Most employees go the length to make a sale. Those were $70 shoes. So I walked up to the same lady and asked her for corporates number. She asked me what my problem was. I told her I felt very disrespected as a customer and wanted to report the store. She still stood her ground and said their store policy is to only give the other shoe to the customer after they are paid for in full. I felt she was being lazy and just didn’t want to get the shoes or because I am gay. Who knows? The blatant disrespect was uncalled for. She did try to assist me at that point and I told her I didn’t want to spend any of my money in her store. My friend however kept looking and made a purchase. The whole time we were waiting for her to find what she needed.. the lady was mouthing things to another associate working that day. Also very unprofessional. Her initials on the receipt that day was KL. I called a 1800number to complain, but never heard back. Spend your money somewhere else.
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May 2021 by Denise Partee
I love shopping her for me and the boys shoes
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April 2021 by Selena Stuckey
I meant a disabled lady she had a hard time reaching things and I stopped and talked to her we had a beautiful conversation but the lady that worked in the store she was angry cuz she messed up the displays and she was angry at both of us I didn't mess it up she did but anyway I had a beautiful time with the customer but the lady that had to clean up behind the disabled lady was mean unhelpful and rude
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March 2021 by Jessica Thompson
Had the 2 pair of shoes for my babies but didn’t have the heels i wanted. I will check back after new shipment comes in. Thank you guys though because the customer service was great.
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November 2020 by Jenice Luckett
This place has great customer service. There are great bargains for the entire family. I enjoy shopping here.
