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March 2023 by Joda Singh
When I got my truck fixed, they said I have a warranty on front end and now my alignment is off and hub making noise when I turn I call them to make appointment they said there’s no warranty for it. Do not go to this place completely rip off.
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December 2022 by Kenechukwu Okoye
The staff was so helpful and kind! Cody and Katrina were really nice to me and I’m so glad that I trusted the service of my car to Service King. They truly are Kings at their hospitality and service!Services: Painting
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December 2022 by Yulonda Watson
I had a great experience with Service King Jackson (State Street). Katrina kept me updated everyday. The team worked very hard to make sure that I got my vehicle on the expected pickup date. Everything was A1. I recommend them companyServices: Painting
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November 2022 by T.j. P.
Great quality body work on vehicles and the fastest turn around in town these days. Friendly and professional customer service!
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November 2022 by Penny Jones
I picked up a friend who was dropping off her vehicle at this location. Seemed to be pretty nice and they were ready for her when she arrived
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October 2022 by Marissa Williams
I had a great experience at Service King Jackson. I got into an accident on my way from Texas to Florida and had to leave my car at the closest USAA repair shop which happened to be this Service King. It happened to be on a Saturday and Damion was present at the shop, and waiting for me to drive into town. He was very helpful in explaining how everything would work and helped us get organized and situated as I needed to get to Florida. It took 3 months to repair my car, but every week on Wed and Fri, Katrina who worked at the front desk texted or called me with updates on the repairs. When my car was finished, the manager, Austin, took the time to pick me up from the rental car agency at the airport and take me back to the Service King for my vehicle. They were so nice, helpful, and attentive to my situation which I appreciated. Highly recommend!!! Thank you!Services: Body & Trim
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October 2022 by Worth Haynes
Customer service was excellent!! Kept me updated and informed about the progress of my vehicle while they had it. I highly recommend them for all your car repair issues.Services: Body & Trim
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October 2022 by Adriannia Brown
Service was excellent! They kept me updated all the time & they work extremely fast! Highly recommend!Services: Body & Trim
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September 2022 by Brittney Barnes
10/10 HIGHLY RECOMMEND! I can’t begin to explain how overly satisfied I am with the service I received from Katrina and her team! It was my first auto claim and they did not disappoint when they said my car would look like nothing ever happened! They were timely in updates and even finished my car 20 DAYS ahead of schedule I couldn’t believe it! They always had cleaned her up inside and out! I would 1000% come back to Service King of Jackson. Thank y’all so much!Service: Body & Trim
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August 2022 by Calvin Jackson
From start to finish, Katrina was awesome! She made the entire experience easy and very pleasant. I was impressed with the quality of work the shop provided! I will be coming back for work I need that is unrelated to an accident!Service: Body & Trim
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May 2022 by Pat McWilliams
From the moment I brought my car in for the initial estimate to when I picked it up after being repaired, Service King made the whole process seamless and stress free. Well pleased with everyone!Services: Painting
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January 2022 by Richard Ludwig Jr
My truck is a 1998, GMC. [22 years old). They found all the parts. After some looking. They cleaned the truck up. Will be going back to have other work. THANK YOUS.Services: Painting
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January 2022 by Salome Trevino
Katrina was very nice and always kept us updated . Even with the holidays we got our truck back fast
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November 2021 by Sandi Parker-Allen
What was most impressive was the almost daily updates, from Customer Service (Katrina), to keep me apprised of progress/‘problems’. It is extremely frustrating to have a primary vehicle ‘out of commission’, so the effort put forth by Katrina to keep me informed was greatly appreciated — especially when it was realized that a critical part, needed to complete the repairs, was ‘on back order’! The actual repairs to the vehicle seem to be of excellent quality — only time will tell, but the ‘customer service’ was appreciably ‘better than expected’! I would recommend this business, to anyone in need of vehicle collision repair — especially if Katrina and her ‘backup’, Cody, are still there! Good work, GREAT SERVICE!!!Services: Painting
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November 2021 by Andre Lloyd
This past summer I went to Texas on vacation, while there a lady backed into my truck while I was inside of my friends house asleep. She came to the house to let me know that she had backed into my truck and gave me her insurance information . After making contact with her insurance company, they sent me to Service king in Jackson ms, where they took my vehicle and said that they will contacting me day by day to let me know the progress of my truck. They contacted me and said that it will tack about 7 days to fix my vehicle . They then contacted me 4 days later and said my vehicle was ready for pickup. I got my vehicle and it looked like had never been hit. They gave me a life time warranty on my truck door. Not even three months later someone ran into my truck agin , they had no insurance so my insurance company asked me where do I want to get my truck fixed at and I said Service king cause they are very professional, they treat you with respect, and they fix your vehicle in a timely manner and my vehicle looks like it’s brand new. They told me that I would get my vehicle back on the 26 of November but it was ready on the 23rd . Fast and excellent work. I will recommend service king to all of my friends and anyone else who there vehicle fix after a accident. I love Service Kings work.Services: Painting
