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December 2023 by Zaneta Bryant
December 8, 2023 , I arrived to the store with a bag to exchange some clothes that I’ve never tried on and gave it to an employee before I started looking for something else. As I walked up to the register, There were three women standing there looking crazy at each other didn’t notice I was at the register. I asked if anyone was going to check me out. So , there was this old woman with her hair in a bun with the nastiest attitude. I told her I was making an exchange, and pointing at my bag that was behind her. So she want to act bourgeois and had the nerve to told me to empty the bag while she was staring at me rolling her eyes. The crazy lady acted like I wore to stank it up and bring it back. So , I empty it for the nasty old woman and waited for her to finish my transaction . Then the old crazy lady had the nerve to tell me have a nice day. I just walked out of the store shaking my head. What ever happen to great customer service skills that make your experience a great one ? These bitter old women should have stayed home , because this is not for them .
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October 2023 by Doris Sanders
I was greeted by a very nice older lady there she went our her way to help me and so did the cashier. I love shopping around places like this and they had a great sale.
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July 2023 by Maressa
I attempted to visit the location twice while in town for business.A staff member was visible inside the store both dates.However,the entrance was locked each time. A hand written note was displayed stating hours begin at 11am.Another document stated the store was conducting inventory.The initial visit was at 3pm,the second visit was at 11:15 the following day.
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May 2023 by Errin Shelby
Store is supposed to be open at 10, the store clerks just look at you and don't open.
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March 2023 by Errica Jenkins
I shop here so much lol
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February 2023 by Mrs. Williams
This store has really grown well in inventory and great cashier's since I moved here .I like it always good selection
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February 2023 by U Angel
This store has really grown well in inventory and great cashier's since I moved here .I like it always good selection
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January 2023 by Mrs. Setapart
This store has really grown well in inventory and great cashier's since I moved here .I like it always good selection
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April 2022 by K Nichols
Ran in this store to get my daughter something quick to wear and nothing caught her eye. She is 16 and she said everything looks like you're going to the club. I did find me some great short set pajamas to wear to bed though!!
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December 2021 by Jacquelyn Bright
Good variety of clothing rows could use some tidying and Customer Service can stand to be taken up a notch. Overall a good experience.
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December 2021 by Bernett Seawood
Great service with a smile from each rep Great prices
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September 2021 by Tina T
Clean and organized. I love it so much I applied for a co-manager position absolutely bad idea on the day of my interview the DM Ms. T...ka was frustrated because they were fighting at the store and one of the managers quit. That was a my sign to run and don't look back...
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August 2021 by Meka Grant
The last couple of times I've been in this store and state street was a mess.. Hard to shop!! Sooo I now shop at western plaza they are organized at least.. but ik upper management having a hard time keeping ppl.. Can't disrespect your employees and be friendly with crooks and expect to flourish!! The whole city of Jackson has worked at Rainbow!! Still having High turn over issues!! Hope they figure it out!!
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March 2021 by Jr Parks
I took my fiancé to this store about a month ago and the manager was very rude to us. The associates followed us around the whole store the entire time. My fiancé loves clothes shopping so she usually spends around $200 every time we come to Rainbow but since the workers acted the way they did we just put all the merchandise down and left empty handed. We will not be shopping at Rainbow again.
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March 2021 by Ieasha
Clean and organized. I love it so much I applied for a co-manager position absolutely bad idea on the day of my interview the DM Ms. T...ka was frustrated because they were fighting at the store and one of the managers quit. That was a my sign to run and don't look back...