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November 2023 by Ty Chambers
This was my first time buying a car on my own and the service was way better than expected. Staff was extremely helpful and informative, I would absolutely recommend this place to anyone looking to purchase a vehicle.
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October 2023 by Sherlonda Horton
MRS. Sherry was very very helpful !! She made it possible for me to ride ?? I thank her!
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September 2023 by Ord and Ende
Friendly people, quick and easy service, in and out with no hassle. On top of all of that, they went out of their way to make things easy and get me what I needed.
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September 2023 by A B
I am happy to be a customer with JD Byrider. I love my vehicle. Just what I needed and Sherry worked with me. A true good sales representative. Made my process stress free and comfortable.Got the vehicle of my choice.
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September 2023 by Corinthian S
I’m so disappointed in Byrider. The customer service from CNAC and the Mechanic at the Pearl Service Center is good but this my 3rd attempt in 30 days to take my Ford Escape in for servicing for the same issues to not be fixed. My coolant/antifreeze keeps leaking somewhere after the radiator cap being replaced, the reservoir replaced and hose system replaced still a leak because I have to refill antifreeze almost every 24 hours. I called in last Friday after picking up my car from the service center the Tuesday prior with concerns of still smelling burning rubber/oil/engine while driving the car and coolant level dropping below minimum line…they said it could be temperature expanding and pressure releasing but if it keeps causing problems just bring it back in…well that’s just it, I can’t afford to have my car in the shop weeks at a time each time I bring it in to be told there’s no loaner vehicle for my troubles…how am I supposed to get to work or run routine household errands…but yet I am expected to continue to pay for warranty ins. and car note biweekly on time but it is a hassle to have a running and operable car. This is not right. O2 smell that is coming through the car is intoxicating and have my toddler feeling lightheaded or tired after riding in the car.
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August 2023 by Terrence Gates
They are loan shark's in disguise I was only 6 days behind on my note been talking to them the whole time and they put my car up for repo after only 6 days behind!!! All they are doing is taking your money and if they take ur car they will not give it back. They acting like I'm 800 behind...
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July 2023 by Tameka Buie
Mrs Sherry was a great salesperson and made sure I was happy and satisfied when I left Thanks so much Mrs Sherry
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July 2023 by Tre4Evr
Ms Sherry was outstanding! A great help and put me in the vehicle that was perfect for me.
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July 2023 by Sierra Walker
Sherry was amazing today . She actually helped and made me feel so comfortable and welcome with her sweetheart. She is a good seller and going to make sure u are satisfied. She is the best
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July 2023 by Aaliyah Raquelle
I had the most amazing experience Mrs Sherry was the best and helped me with the entire process
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June 2023 by Kimberly Montgomery
Good service Mrs sherry was kind outgoing straight forward and she also did her thing when she gave me the choice of the vehicle that was suitable... great customer service and she's a straight forward salesman thank u
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June 2023 by Tila Johnson
Ms. Sherry is THE BEST! This is my first time financing a vehicle and she worked with me throughout the ENTIRE process, Will definitely recommend her to anyone in need of a vehicle!!
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June 2023 by Stephen Shelley
I wouldn’t recommend this place, great saleman, not so great cars/trucks. Got my car and told them of the issues and they told me to take them in to get them fixed, motor mounts broke, trans slips, roof leaks water whenever it rains, the lights in the car went out, the lights in the trunk went out, the door handles broke and there’s an issue with the control arm, what I was told back, I’ll get a quote for prices for you, but wasn’t it a warranty fix?? They scheduled me past my warranty time because they were (backed up) but that’s not right. Wasn’t my fault not I’m stuck with a lemon for awhile. Thanks byrider!!!
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May 2023 by Amanda East
I'm going to give it a 3 star simply because customer service was nice and professional. However, you have to live close to the dealership within 100 miles radius and I live just outside of that, you can't have any other car loans active or current to purchase here even if you have the income to cover multiple loans. Would have been nice to know before driving 2 hours away. They don't take debit or credit cards for down payment.
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May 2023 by Glenisha W.
My car i purchased quit in me and I told them to come get it because I wanted a reliable car not a lemon. I only had the vehicle for about 4 months. When they finally came to get the car they still wanted me to pay for it. Of course I refused to pay for a lemon. Now they are garnishing my wages for a no good vehicle that I don't have. This is the worst place in the world to get a car. They are not a reliable place to get a good running vehicle. . thumbs down
