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November 2023 by L Stokes
New Management- The have a variety of hair products to choose from. The team was very helpful.
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September 2023 by D. H.
This place has good customer service to me. I usually go 8n looking for hair color. Semi permanent color that have adore kiss and avatar. I'm not sure about the rest
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January 2022 by Honest Reviewer
Poor service. You have to almost beg for help. These beauty supply stores are huge with a million products ..so of course you're going to need help finding stuff. They do not give service well or with a smile as they should. And they don't allow you to try on the wigs. Really?? Smh.
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May 2021 by Patrice Scott
Poor service. You have to almost beg for help. These beauty supply stores are huge with a million products ..so of course you're going to need help finding stuff. They do not give service well or with a smile as they should. And they don't allow you to try on the wigs. Really?? Smh.
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May 2021 by BASSHEDZ STUDIOS
Wish i lived in Jackson, I'd be there errday
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January 2021 by Wendy Mckenzie
It's the most unprofessional place I've ever been!!! Nobody ever helps when you need service! Don't waste ur money
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January 2021 by J T
Just walked out. I overheard a disturbing situation. An elderly lady came in with a receipt and couldn’t get an exchange for her special case (her help got the wrong color). As a beauty supply store in jackson, you are RELIANT upon the community for income. Do not mistreat the elders and members of the community out of greed. Their wigs are overpriced anyway hell (ugly and thick, fake looking and not real human hair) I just needed something quick since i hate waiting but I’ll sacrifice and buy online.
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August 2020 by baby cakes33
I been to 3 Hair stores today looking for sales Hair Plus was the last Stop they have great sales on Wigs and hair ?
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June 2020 by Kerriana Moore
Absolutely poor customer service . They don’t offer to help customers & very rude .
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October 2019 by Wendy Bass
Great hair store
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August 2019 by Sandra Davis
I give hair plus a five star
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June 2019 by Kathryn Tyler
This was my lucky day I was able to purchase a 100% Brazilian human hair wig for 60% off the regular price.
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May 2019 by Charlena Marie
Sold me a empty ponytail box. Came to speak to the manager as instructed...she was vaping, wore dark mirror shades (indoors), and was high as kite in a wind storm! Did not assist me in any way and was rude acting annoyed by my presence. I called the police. No action thus far.
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April 2019 by Charity Grantham
Never really need the hair store until my stylist is out of town or overbooked. So unfortunately I came to this location on a Friday afternoon. I went back to exchange an item the next day & I was told by staff that I'm not able to exchange or get a refund until the “BOSS†is there!!! I never been to an establishment that conducts business like that! It's ridiculous & I was not notified of these rules at checkout. If you don't trust your employees don't hire them!!! I work & I can't come back when the “BOSS†decides to come in!!!
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March 2019 by jennifer taylor
If they were the only wig store in the vicinity, I would go 'wigless'. The customer SERVICE was HORRIBLE.
