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July 2024 by Jason StPatrick
The female employee that works there is very lazy! My whole point of coming to the location was to get assistance with shipping. She handed me a card and told me to go on line to complete shipping. She watched me struggle with the website until it was time to close then finally decided to assist me with printing a label herself after almost 2 hours of being in the store! Not to mention she didn’t register my email for tracking. Now I have to provide a tracking number for the recipient to complete return and don’t have any records. Jackson horrible public services prevails again
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July 2024 by Hector Moreno
They close 6 pm !!! When it says 7 they don’t care about it
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December 2023 by Anava Israel
Very poor customer service!!! If I could give this place 0 stars I would. The employee there Jasmine was very rude. She lacks simple customer service skills.
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April 2023 by Rajesh Mantri
They always play games. Multiple time my courier was missed by them and do not get the package on time. very disappointment with the service they provide.
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December 2022 by Freddie P
Tonya was super helpful from start to finish. Customer service was top tier! Will be back to this location just for her knowledge and service.
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November 2022 by Freddie
Tonya was super helpful from start to finish. Customer service was top tier! Will be back to this location just for her knowledge and service.
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October 2022 by FAC
Great service...Zach, employee who took care of me is the nicest guy I ever encountered in a store ever...
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October 2022 by ferarzo
Great service...Zach, employee who took care of me is the nicest guy I ever encountered in a store ever...
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July 2022 by Paul Ekezie
Wasted my time/gas to meet up with their closing time. Alas, the door was already locked before 6:25pm on Friday. Practicing what you preach is key customer service delivery.
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March 2022 by Lauren H
1 starWhile I was talking the lady transferred me to go fed x line. Extremely Rude! My question was for this store location.She did not state her name when she answered the phone but she sounded like a young African American lady. This happened at approximately 2:30 PM on February 16.
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March 2022 by Jessica Powell
I was in need of copies in a rush and the ladies(Yasmine & Michelle) working were able to help me within the half hour while also being SUPER nice and helpful. If they're like this with everyone, this store is very lucky.
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March 2022 by Luis Orozco
They literally cut a whole in the box and took what’s inside. Service is horrible I wouldn’t trust these guys with any packages. If there was an option for 0 stars I would put it.
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September 2021 by BB Johnson (BB)
The lady with the drawn on eyebrows is very rude and has a terrible attitude. The store was locked when I arrived at 10:40am. The worst fedex experience ever.
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February 2021 by BB Johnson
The lady with the drawn on eyebrows is very rude and has a terrible attitude. The store was locked when I arrived at 10:40am. The worst fedex experience ever.
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September 2020 by A Watson
I had a poster size picture printed for my grandfather’s funeral. I specifically had it printed at the local office in Ridgeland, MS. I received a call from the Jackson office saying it has been shipped to the Jackson facility and that’s where I should pick it up. The lady also told me if I picked It up on Friday then i would be able to get it from the Ridgeland office. Sweet! I live out of state so I sent my sister the pickup the print. The Ridgeland office was closed and the Jackson office stated they didn’t have it. We decided to wait until Monday 6/15 bc we assume the Ridgeland office would be open. They stated they don’t have the print!! My sister only has 1 hour on her lunch break to pickup the print bc FedEx will be closed when she gets off work. I’ve called both office over 10xs and NO ONE IS ANSWERING THE PHONE! Very unprofessional locations! All I want to know is where is my print located? I would like a refund!
