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October 2024 by shantal galvan
Customer service is the best, Corey and Shelton are very lovely. Staff is very attentive, rooks are clean, and affordable prices.
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October 2024 by Cortez McDaniel
Me and my wife decided to move to this location for a temporarily purposes and I can say it was a great decision. Mr. Corey and Mr. Boone are very attentive to the customer needs. Very helpful staff. I would definitely recommend this property for any patron
Rooms: The rooms are very clean and tighty
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October 2024 by Krystle Castillo
PLEASE BEAWARE of this hotel, I contacted this hotel to book a room due to me ans my husband being in town for a wedding.
Now when I called to see if any room was available.
The representative shared that for him to book a room with them we had to give our card information to hold the room and our card would NOT BE CHARGED,
AGAIN he said he just needed a card to hold the room.
Once we got to the location not even 20 mins later, we get notified by the FRONT DESK REPRESENTATIVE that there was no rooms to check us into and that we had to call and let them know that but that they should of already know that by looking into the system.
Plus we wasn't the only couple or family showing up to. Heck into rooms that they didn't even have.
We contacted the hotel number we called and basically was giving us a run around saying they do have rooms and to go to a telephone that's outside to check in.
AGAIN the front desk representative was ruining all over the hotel due to other family trying to check in and BTW they didn't even have king size beds which we was booked for.
The worst service ever, then as my husband is in the phone trying to let the customer service lady who we was speaking to to cancel our card due to no rooms available.
She tried to talk and talk and talk about finding another hotel which at that time was already 1 a.m. and all we wanted to do was find another hotel not associated with this hotel.
She informed us that our card WONT BE CHARGE AND WHAT DO YOU KNOW I WAKE UP NECT DAY AND 7/8 AM MY CARD STILL GOT CHARGED!!!
ITS BEEN A WEEK AND IM STILL WAITIMG ON MY REFUND!!!!
I WILL INFORM MY LAWYER WHAT I SHALL DO NEXT CAUSE THEY ARE JUST ROBBING PEOPLE!!!
IF I CAN GIVE TJIS A -0 STARS I WOULD
THE WORST OF THE WORST !!!!!
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October 2024 by KeesaRenee1983
Corey is most amazing person!! He helped me when my card kept locking up and my reservation wouldn't go through... He took the time and fixed everything.. Thanks Corey?
Rooms: Clean
Food and drinks: Krogers is right up the street
Noteworthy details: Easy places to get food
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October 2024 by Matthew
The Front desk is very professional and helpful, I think her name is Ms. D’Vine, whenever I have had questions she makes herself available to answer any questions that I may have and if ever she is unsure the great hotel manager Mr. Corey will step in with the perfect display of teamwork to make sure I get the information needed, and on today I went with a matter and he already knew about it and resolved it!! Like how much better could this place get!! Now out of all hotels I have stayed at I have to brag on the housekeeping staff but to be exact, Ms. Shante Strong and Ms. Mercedes Jones!!! These two young women take their jobs very seriously and do a great job at it!! Whenever they see me just out and about, they make sure to check and even double check even if they already have to see if there is anything that I may need!! If there ever is anything needed, they have made sure on every occasion to make time to get things that I needed and most of all in a quick timely fashion!!!My stay here has been very pleasant and peaceful!!! The entire staff goes above and beyond to help with anything inside of their means!!! Definitely glad I chose this hotel I would give it 10 stars, so I would definitely recommend this hotel if you would like to get treated as a valued customer as well as receiving great room rates!! Thank you all so very much!!
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October 2024 by Sky Frith
My husband and I are currently residing here and the front desk staff members are GREAT... very helpful, respectful, and professional...Mr. Corey and Mr. Boone are the absolute BEST...we made a good decision when we chose this place.. HIGHLY
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October 2024 by Nena Evans
I was dissatisfied with my stay. I traveled to MS for a two-day medical conference, only to discover that my reserved room was unavailable. Sincerely, a disappointed customer.
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September 2024 by Prettierthan You
They trash they keep switching owners and keep taking the prices up. The WiFi keeps going out and there trash has been picked up in months
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February 2024 by martina m
Great customer service very friendly, will stay again when I come back to Mississippi.
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February 2024 by john hooley
The hotel is comfortable,and affordable you get breakfast every morning it is the best hotel I've been to.
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February 2024 by Rachel Parker
Mr. Ricky, Sherita and Pamela are a blessing to have working here. They treat people with kindness and respect. Justin is the maintenance man, he is always on time with repairing whatever need to be fixed and very kind as well. It is hard to find people with heart in this industry. They treat you like family. I am thankful for them ☺️???Rooms: Rooms are kept nice, clean and up to standardsNearby activities: Have a nice bar with in walking distanceSafety: Have security on premises just in case people get too crazyWalkability: Grocery store and fast food is with in walking distance
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February 2024 by Terry Germany
Excellent customer service agent and the manager goes above and beyond service to accommodate the whole process of Domestic violence relationship with international travel.Rooms: Excellent response to room service and cleanliness on call with service agent with a smile beyond my experience with room service agent with repeactal service.Nearby activities: Walking distance to food aid and local motel near i55 and Tugaloo college in Jackson MS usa.Safety: Security on property management office and police Department make arrangements for safety issues.Walkability: Excellent for business training towards home ownership and business management for all victims of Domestic violence.Food & drinks: Plans for dinner is a snap with local food aid and delivery service.Noteworthy details: Some of my fondest memories were deeply rooted in religion beliefs at this location.
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January 2024 by kareem jamar
The night clerk Theresa went above and beyond her duties to make sure I got checked thank you ms.teresa.. thank the managers you contacted all good people great service...
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December 2023 by Tammy Evans
Tasmin was super helpful, great staff! The room was everything you need for a good nights sleep! Will DEFINITELY seek out America's extended stay on future trips!
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December 2023 by Hey, It’s Kourt
The staff here is very polite. They are a dedicated group of professionals who ensure your needs are met and questions are answered within a timely manner. Rooms are well kept and up to date. Maintenance crew helps within less than 24
