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November 2023 by K Trueheart
Great customer service, kept due date. Would recommend to others, and use them again
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September 2023 by Courtney Walker Kabbes
Very pleased with the quality, timeliness, and team at Carstar! Will always be bringing my vehicle to them for any and all repairs.Service: Body & Trim
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August 2023 by Stephanie G
Friendly and professional! They kept me informed every step of the way and made me feel important. If the need were to arise again is definitely go back and recommend to anyone!Service: Electrical
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August 2023 by Courtney Walker
Very pleased with the quality, timeliness, and team at Carstar! Will always be bringing my vehicle to them for any and all repairs.Service: Body & Trim
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June 2023 by LaShanda Bronson
I had THE BEST EXPERIENCE here! First off Nina had the most awesome customer service from the beginning til the end when I picked my car up! Chris was also great. They were so accommodating and they made sure to keep me updated every step of the way. They made this process so smooth. I really appreciate the entire staff and my car looks like it did the day I bought it and it was brand new! I highly recommend them! Anytime I need body work done on my car this will be my choice of location. Thank you Carstar for your excellent service!Services: Painting
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June 2023 by Julia B.
I have been using CARSTAR Autoworks Collision for as long as I can remember. They have always treated me fairly and have been an absolute pleasure to work with. They have repaired any/all of my vehicles (Chevy Suburban, Mercedes, Toyota, etc.) every single time that I have needed body/repair work. I wouldn't use anyone else in town. Honestly, I just can't say enough good things about this business; best price, best service, etc. I've never been more at ease in knowing they are being honest, helpful, and timely. Top notch!
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May 2023 by Kim R.
I received referral to Carstar from Tesla for a repair. Initially called and spoke with Jamie whom I explained my damage to and asked cost of a new bumper. He said $1400-$1600. I said great and he asked could I bring it by the following Tuesday at 9:00. I said yes and thank you. I then called Tuesday and asked for Jamie, who wasn't in at the time, so I spoke with Chris. I asked could he just order the bumper or did I need to come by and he said yes come by. I went by and he took several pictures of my bumper, and we went inside. The estimate he provided was $2058 and some change. I reviewed the estimate and asked would they charge me for estimated time or actual time. Chris replied estimated time. I pointed out that removing my "frunk" consisted of four 10mm bolts and how could that take 1.2 hours. Chris' replay "well if my guys do it faster it's because they are experts." Hmmm ok. So then I asked Chris what a valance was. He didn't acknowledge the question yet typed on the computer. I wasn't sure if he heard me, so I asked, "did you hear my question?" He said, "yeah I'm looking". He then said "it's the piece underneath the car." After this I left mad, but decided to give them another shot, so I called and asked for Jamie. He answered and I told him if I went with Carstar I would only deal with him, as his co-worker was an @-hole. He stated they would pass on my job and not do the repair. I asked for the owners name and to speak with him (Scott Harris). I was transferred to his voicemail. Here we are a week or so later and still no call back. Simply because I'm a woman and I asked questions about a repair I'm paying for doesn't mean I should be treated in this manner. Needless to say, I'm glad my experience turned out this way, because who knows the type of repair I would have received from Carstar.
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April 2023 by Wiljerna Bumphis
The staff was very friendly and helpful. They kept me updated through the entire process and I was able to get my car back quicker than the time they said.Services: Body & Trim
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March 2023 by Lexi
The work was done as it carstar didn’t care at all! You could clearly see that the mirror was different from the passenger mirror on my Brand New Truck and it had paint all over it. Carstar left visible scratches in the driver door inside the panel?Services: Body & Trim
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March 2023 by Damien Tillman
This was a great experience the manager was very helpful and nice the staff as well my truck looked amazing when it was done this is the place to goService: Body & Trim
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March 2023 by SJ Pryor
Great job on repairing the car & super friendly staff! Highly recommend them!Service: Body & Trim
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March 2023 by Victor Cooper
A call was provided to her to pick up the car after dropping off the car at 0745. She received a call by 13:30ish and was able to go to retrieve the car after 1500. After walk around to assess the repair saw that only buffering it some black marks and smoothing of the spot, but no repainting was done.She told the Technician and he then said he would have to keep it until the middle of next week.Well that’s fine, we just wanted the job completedService: Painting
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March 2023 by Johnny D Jones
Their professionalism was outstanding. From start to finish, all staff at the locations, office managers, receptionist, work done on the car was great. Enhancing the waiting room furniture could help, LOL. Overall superb job team.Services: Painting
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February 2023 by Alisha Smith
I was very pleased with the customer service and the service they did on the vehicle. Also how they kept me informed on what was going on with my vehicle. I will definitely recommend them to anyone who is look for a professional auto shop.⭐⭐⭐⭐⭐Service: Body & Trim
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February 2023 by Beverly Davis
Great and pleasant staff. They company did an awesome job on my vehicle. I highly recommend them for your service needs.Services: Painting