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November 2023 by Annette Hunter
Over price… will take advantage of you if you allow them…Took my car here for a gear shift replacement. Unbeknown to me there was a $109 diagnostic fee. I was unaware about the fee. I did not want a diagnostic, I already knew what was wrong with my car.So, he completed the diagnostic and told me about several repairs I needed. The total was $1,400. I asked how much for only the gear shift replacement, he stated $451… which included the diagnostic cost.I paid the $109 for the diagnostic and had my car repair at the Buick dealership in Jackson.There was no diagnostic charge. It was only $240… taxes included.I don’t understand why some car mechanics try to get over on you… sad ?
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October 2023 by Black Kings Matter
Took my car there for oil leak and they told me I needed a water pump, breaks and rotors. Car was supposed to be ready in two days but didn’t get it back until after 2 weeks. Poor communication and given run around. After two weeks of getting my car back my motor is locked. Mind you the car has never ran hot at all prior to taking it to them
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October 2023 by Dorothy Matthews
They installed an alternator that failed in two weeks. They agreed to have the car towed to their location from Firestone, but they have not communicated anything since except that if it is not the alternator I would owe for tow and repair. How would I know what they found?
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September 2023 by Mary Johnson
They gave me awesome service. They atmosphere was friendly. I am their customer now.
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July 2023 by Reginal Bronson
Anyways great service here. Wonderful staff.
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November 2022 by Chicago Boy
Will not go back, got oil change which I'm sure oil filter by air box was not changed. Window left rolled down, express concern because I had to go to work was told" should have told somebody, we going to lunch" . Never will I ever support a black owned anything. Had to pay somebody to fix window and taking to mechanic to see if oil change was done properly. Thanks, that's how you treat vets on veterans day.
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September 2022 by Phillip Tate Jr
I’ve had really bad experiences at places like this over the course of my life so, I usually would do my car repairs myself. Being tied up at work all the time and dealing with other everyday issues leaves no time for me to complete these tasks so I reached out to Auto One. I’m giving these guys a 5 star cause I’ve been a satisfied customer 3 times over the last 5 years. These guys works fast and are dependable, each time my vehicle was ready to go the next day with no problems. I highly recommend Auto One.Services: General repairs & maintenance
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June 2022 by Devan Dale
Very friendly, very professional shop. Efficient, fairly priced.
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May 2022 by Denise Taylor
Don't take your vehicle hereToo high and a rip offWent in for ac work stayed the whole day still not working 400 worth of nothing
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April 2022 by Shaye The REALTOR
Auto One and their staff are always knowledgeable, professional and fast! They take care of my car’s maintenance and so much more! JP even upgraded my radio/navigation/apple play system and I couldn’t be happier! They truly are the best around! Trust me , i tried to go to other places and always end up back at Auto one for the best service around ☺️Services: Auto detailing
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April 2022 by BJ Williams
We take our cars here to keep them serviced and running well. Thanks to James and his brother we are happy with their work and their knowledge on cars.
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March 2022 by Guerilla Slimm
Professionalism at it's finest they always get me right and also Mr.Gary educates you on what you need and why and also he's friendly and checks up on you after the work is done on your vehicleServices: General repairs & maintenance
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February 2022 by Kevin Dudley
Mr. Gary was friendly, honest, and professional I am very satisfied. In addition, the receipt was very detail and easy to understand I will be recommending my family members and friends .Service: General repairs & maintenance
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June 2021 by Charles Rounds, Sr.
Great service and good Job ??
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May 2021 by Rick Rocio
Educated me on WHY I needed certain parts. Advised me how to save future repairs. Staff and management are super hospitable and go the extra mile to ensure the customer is comfortable and informed. Great price for professional work.
