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“Awesome place to visit. If you need a car part or tool, they probably have it there ready in stock or to order it quickly, just for you, so you dont have to keep looking around wasting time and money.”
“OMG THIS IS MY NEW FAVORITE BATTERY PLACE. The customer service is top tier. When I say someone who takes pride in they work and know how to help. This is the place to be. Her prices are amazing. I saved $150 with coming here. She had me ready less then 10 min. Though can tell this is something sheer had been doing forever. No more part stores for me when I need a battery. She also give you a warranty. If you need a battery this is the place to be.”
“I went to the AutoZone across the street last night to get my check engine light diagnosed and was told they could not offer the service after dark. I questioned the validity as I'd had it done previously and was told will policies change. I immediately went across the street to this O'Reilly location and had a wonderful experience. You associate was very nice and diagnosed my vehicle quickly. O'Reilly has gained a customer for life and I will never shop at AutoZone again.”
“A lot of people are telling me to stop going to AutoZone now I see why there are parts are defaulted as It seems to me each part I buy I always have to end up bringing it back under warranty and getting the same part replaced. I choose O'Reilly's before AutoZone”
“This is a great place, they slow charge your battery properly, give you a loaner to use and honors the warranty if the battery is bad. I hope they don't close. We've lost enough good businesses”
“I have been using this store for almost 20 years! They have always been knowledgeable, fair, and provided excellent service. If I have the time to get to this store, I always go there if that is what I need! They are simply the BEST !!!”
“Purchased 2 X2 batteries for my Ram diesel. They were kinda expensive but came highly recommended.I guess only time will tell how well they hold, 4yr warranty which I like.Sales associate was very knowledgeable and friendly, I'd recommend Batteries Plus if you're in need of any type of battery.”
“I went into your store 1/26 to order an replacement for an subpar alternator (which could have turned to a bad experience cause I was angry to have to replace the part) but Rick was helpful and polite and ordered a better non-rebuilt model to be in the next morning...I called prior to returning and Camillia had impeccable customer service over the phone...not only using verbiage I only learned from working in in high-end company's such as "Is it okay if I put you and a brief hold" but other words I definitely didn't expect to find at an auto parts store in my "ghetto/hood" community in Memphis TN and was very positive/polite/energetic about helping me...when I came to get my part and complimented her...her manager Erika who must have been attentively listening in a nearby office came out and gave her and me thanks ...I was WOWed by this experience and although it not at the best times when I have to get car parts due to car issues; i look forward to returning to this location and definitely will be ONLY using this location at 4550 Elvis Presley Blvd for all my future needs..in a Memphis hood it is good get positive for a change!!”
“It was refreshing to walk into a place and be greeted with professionalism, care and respect. I recommend not only this store but ask for Frank. He shared his knowledge and got us the correct battery for our 2018 Prius- In other places we are told to go to the dealer. This battery is working GREAT”
“I use auto parts stores allot and have had both good and bad experiences at them but it never fails that this store has come through and has super friendly staff highly recommended”
“I love coming to O'Reilly's for my auto essentials. They have great customer service.No thanks, to the local AutoZone in my area... Seldomly, to not having the parts needed and seems they're always having me go to their other stores...My mechanic suggested I stop getting the "run arounds" from A.Z and try O'Reilly.I have never been redirected to O'Reilly's other stores because their parts always seem to be available.I also love the shorter lines and wait time. This place is great and evidently under-rated. But in many cases, less is more.Keep up the great work guys! Love it. ?”
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“Called to check for a particular kind of Coolant. Jeff checked and told me both prices and why the differences between the two. I went there and chose the one I wanted. Price was as stated and service was quick and good. And he had a customer friendly attitude.”