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August 2024 by Karen Boler
I use the Hernando MS location at least once a week. The ladies that provide service are always pleasant and helpful. Outstanding customer service
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July 2024 by Adrianne Owens
I had a very heavy package to return. I was assisted immediatly by Megan who single handedly carried the package into the store gave me my reciept and sent me on my way. I was in the store all of 2 minutes. Great customer service. Thank you Megan for excellent service. Something you dont see much of today.
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June 2024 by brendasenatobia
Friendly and greeted me upon entering store with a smile
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May 2024 by Brenda Fisher
The Ups Store in Hernando is a great store with friendly, kind and helpful employees. The services they offer come in handy all the time. This store is conventional located in the heart of Hernando.
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February 2024 by Denise Vannucci
The employees were friendly, professional, and made the shipping process easy
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February 2024 by Carla Willis
The ladies were really friendly, nice, helpful and makes it nice to be able to send a package in a friendly environment.
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February 2024 by Marian Norwood
Employees are always friendly and helpful!
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January 2024 by Reviews Saves or Kills Your Business
I needed to use the computer so I called this location BEFORE going because I didn't have time to waste. She said they have 1 computer and there is a fee for using it. When I arrived, the computer was clearly not working, she came to turn it on/off and nonchantly says "its not working."Next time, check first. Not everybody has time to waste.
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December 2023 by Jerry Martenson
Desperately need to talk to manager,Amanda. She is not returning my calls. Who is the store owner ?
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October 2023 by Roger Beard
The folks at this store are very helpful and pleasant. I always look forward to getting the mail from my mailbox.
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October 2023 by Michelle Garrison Williams
They are so helpful. I have used them to fax, print, and even UPS my parents reels they recorded during Vietnam. Today I printed a journal. Always nice in there!
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July 2023 by Roger Skillet
I’ve always enjoyed going to this location until the past few times. Tiffany is so rude every time I come in and of course she’s the lady doing my returns ever time. Has such a terrible attitude and talks to you like you’re stupid. Will be going to a different UPS store because of her.
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July 2023 by Maggie H
Agree with the previous comments, I think it’s the same lady with the bad lash extensions but she is so rude and talks to you like you’re stupid. Very poor customer service
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June 2023 by Sarah Hill (SarKaye11)
I hate going to this location. The person working today and pretty much every time I go is SO RUDE!!! The African American lady that worked today around 1:45 pm was so freaking rude. I had a huge order to return since I just adopted a new baby. She had the most sour attitude towards me like I was putting her out. I tried explaining why I had so many returns to lighten the hostile mood but was completely ignored. She saw someone she knew behind me and was so overly nice to them. While I was trying to find the email for a return I let them go ahead of me. She was as happy as could be to help them. She wished them a blessed day and wonderful weekend. Then I go to continue my order and she is back to being hateful. So I walk out without being told anything. No Have a great weekend, Have a BLESSED DAY, HAHA NOTHING. Im so shook up I went directly to write this review and im sitting in my car and this HORRIBLE woman comes outside and knocks on my window!!!! Are you FREAKING kidding me? She asked if something was wrong while I was in there and I said no because I dont like confrontation. But I did get her name. So TIFFANY thank you so much for being so rude to a new mother who finally got out of the house to return some orders.
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May 2023 by Megan Rucker
They are great for quick returns with labels already attached. But not as patient if you come in with a more complicated shipment. Felt rushed and like I was an inconvenience.
