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February 2024 by Jen Win
Kedrick Cross is the most polite, sincere, patient, knowledgeable, and hard-working, sales associate (at the Turtle Creek Mall in Hattiesburg, MS) that I have ever had the pleasure of dealing with. He spent 2 1/2 hours with my husband and myself, and 2 of those hours were after the store closed. He never looked stressed or annoyed like some people may have. He was cool, calm, and collected at all times. He tried every method possible to get my husband approved for the ring that I wanted. I was so relieved that we had such an awesome salesman while I was deciding which ring that I wanted. My husband was rushing me, but Kedrick never made me feel rushed or on a timeline. He definitely needs a raise and a promotion, because he is such a people person, and he is definitely going places in life. Thank you Kedrick! You are superb!!!
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February 2024 by Mae Myers
1776 Ken that works at this Zales store displayed great customer service. My ring was delayed at the UpS store abd he went and picked it up for me so I could have it for the weekend. I was so happy to get all of my rings. Thanks a million and may God bless you !!
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January 2024 by juanita Wilson
I love it..
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December 2023 by Delta Hathorn
Kadence was an amazing help helping me find the perfect ring for my birthday! Thank y’all all so much!
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December 2023 by Tabitha Delancey
Shavaleir was absolutely amazing and got everything we needed done quick
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November 2023 by Shantanie Applewhite
Kedrick was very accommodating and went over and beyond to help me with order issue. I highly recommend him to anyone shopping for jewelry! Head to Hattiesburg and tell him Shantanie sent you! :)
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November 2023 by Jaleesa Shipp
Best Team Ever!! Kendrick Cross supplied the best customer service and my rings were cleaned amazingly
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November 2023 by Shundrix Hinton
Charlotte was so helpful and informative.Made us feel very comfortable and took real good care of us.
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November 2023 by Lea Ban’a (Lea B)
Great experience with Kedrick and Bailey! They made my visit at Zale’s smooth and easy.
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November 2023 by Qua'Tesha Ratliff
We received the warmest greeting from Kedrick! He was personable, knowledgeable, and very helpful! We definitely recommend Zales and Kedrick.
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November 2023 by yotracer coleman
I love the customer service and how she help me. Explain everything will to the tea with me. I will indeed be back again
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November 2023 by Lea Ban’a
Great experience with Kedrick and Bailey! They made my visit at Zale’s smooth and easy.
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October 2023 by Kevin Lenore
Shavaleir has had great customer service toward me from day 1. Always worrying about the customer & always a helping hand.She has great salesmanship.
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October 2023 by Sha Peppers
Kedrick Cross help me a lot! He has a great spirit and gave me great advice!
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October 2023 by Victoria Newcomer
The assistant manager at the location in Hattiesburg,MS was great. There was a misunderstanding of my warranty and she made it right. I can’t say enough about her. She was such a pleasure to work with!!
