-
August 2022 by Penny M.
Let me start off with saying that the staff was amazing. We have moved here from Texas and an avian vet is very hard to find. My macaw was past due with his nail trim because he was extremely traumatized by our move and I wasn't able to handle him. After I was able to start handling him against was time for and a vet visitant after a google search I found this office and made my appointment. When the Dr came in the room he told me he had to gas my macaw to handle him. He has never had to be gasses in the 14 years this bird has been alive. It is not healthy or recommended if not medically necessary. So I refused and was told he would not do anything . Simon was not eating properly and his nails were so sharp they were like razors so I really had not choice but to let it happen since there wasn't another avian vet for hours that I was aware of. He said he was afraid to handle them and didn't even have the staff that was educated in the handing of birds! THIS IS AN AVIAN VETERANARIAN HOSPITAL! My bird was very healthy and got his nails done and I was out of there. I can not believe that he could even practice medicine on a species he is afraid of and doesn't even have the proper training for his technicians to treat them. If I can not find another vet before he needs this again, I will travel 6 1/2 hours to my old vet in Texas!! This vet should stick to animals he is not afraid of! I even asked him about his beak, and before I could fully explain about Simons trauma, he went off telling me he would not trim the beak of a healthy bird and then me tell other vets to make him look like a, and I quote, "**** a**** Buddy you did that all on your own! After speaking to people in a Macaw group I belong to another woman came forward with an ever worse story that me! This man needs his exotic license taken away!
-
July 2022 by Chad White
I wouldn't take my pets anywhere else. The staff loves my pets, and my wife and I are treated with such kindness. The doctors are always available to answer our questions. Wonderful place!
-
July 2022 by Amanda Knowles-Griffin
Today is our first time using this place and I have all good things to say! The staff was super friendly, attentive & caring. We lost our bunny today and I couldn’t have asked for better care there for us and our beloved pet. The staff worked quickly and did everything they could to save our bunny. Thanks so much!!!
-
June 2022 by Stacy Hays
2 weeks into a month long board and I can't ask for better care for my cats and dogs. All health issues known about at the beginning have been treated. Excellent communication regarding the health of my animals. 2 more weeks and I get to take them to their new home.
-
May 2022 by Pam Wise Carney
They have taken care of my pets for over 30 years, with great expertise and love.
-
February 2022 by Rita Randall
they were very professional and very nice..the vet and staff are very thorough and care about your pets...thank you all for what you did for my little Zilla????
-
November 2021 by Emily Henderson
Very good experiences I have guinea pigs and rabbits. They knew what the were doing and very knowledgeable.
-
May 2021 by Emily Wheeler
Very good experiences I have guinea pigs and rabbits. They knew what the were doing and very knowledgeable.
-
June 2020 by Craig Quang Morris
The team and staff at Town and Country go above and beyond and truly care about your pet’s well being. They aren’t out to just make a dollar and price gouge you for unnecessary treatments. Dr. Ricks and crew have been there for my puppy in critical situations a few times, and there is nobody else that I would rather have to depend on besides them. If you are looking for a veterinarian staff to trust for your pet needs, look no further. Their unbelievable care and knowledge will put you at ease.
-
May 2020 by Andrea Shearon
I refuse to go anywhere else. Dr. Starling has been so helpful and understanding during some of the ups and downs with my fur babies. I ask a lot of questions and get super nervous about them, but her bedside manner is perfect and she takes all the time to answer my concerns thoroughly.
-
April 2020 by ivy Killen
Price gouging with every trip. You’ll be told one price at the beginning & then be charged $100 more at the end. They do great work but won’t explain to you why you were charged extra and won’t change the price when you complain about it. They did give my dog two doses of the same vaccine as a puppy by mistake - a mistake that never should’ve professionally happened. Won’t recommend.
-
March 2020 by Russ Williams
I just can’t say enough good things about all the doctors and staff here. My dog Jack had to go to the vet so many times throughout his life that we never really had just one doctor. We at some point used them all because usually we were having to squeeze in an appointment whenever they would take us and let me just say, they always found a way to make time for our dog. Dr. Ricks has been the greatest for as long as I can remember, and has always gone out of his way to make s
-
March 2020 by Sandra Browne
Dr. KaylaStarling is excellent. My husband and I have had dogs for over 30 years and she is the best veterinarian we have ever had.
-
February 2020 by Jonney Scoggin
Great Doctors and helpful staff. My dogs love being boarded there!
-
November 2019 by Linda Lack
They are the most friendly and caring people!!
