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May 2023 by Tommie Prince
Brought my Truck up there for shaking and pulling. They recommended an alignment and tires balanced. Completely fixed the problem! They were so friendly and accommodating. Will definitely go back!
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May 2023 by Andrew Bass
I received a quote from one person then got charged more after the work was done because the guy who quoted me quit( obviously he quit for a good reason). They also tried to balance my tires twice telling me it was fine even though the whole truck shook while driving at highway speed, gave me a front end alignment that didn’t help, eventually took my truck to another shop where they rebalanced my tires removing most of the weights from tire Trax, aligned my front end and found that tire trax had left my tie rods loose, but now my truck drives so much smoother after having everything done properly at a different shop.
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May 2023 by Beverly Maung
We have been coming here for 5 years and were always treated professionally. Last month we brought our family vehicle in for regular maintenance…oil change & tire rotation! Well we also had a slow leaking front tire, which we asked them to check, because we had been adding air every few days. After we left we noticed the tire pressure light was STILL ON…they never checked the tire. After we got home we used our tire pressure gauge to see which tire was low…it was the SAME TIRE, IN THE SAME LOCATION!!! They never rotated the tires and when I called them to address the issue they told me “we didn’t have the tire rotation request in the system…”? I’m sorry you have an automated system that tells you a vehicle’s history and you can’t see that it’s time?! Regardless if a customer requests it or not, as a business you should notify the customer that it’s time for their tires to be rotated!#1) It’s good customer service and will seem like you care for them as your customer!!!#2) Customers don’t always know when it’s time so they rely on a their mechanic shop, or a business they frequent, to help remind them…for example: oil change sticker!Now that I’ve addressed the main issue the other issue was the oily handprint on my driver’s side door that was left by a technician who wasn’t even working on my vehicle!
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February 2023 by Andrew McAuley
I stopped in one time just browsing and checking out new tires. I was new to the area and looking for a mechanic that was good and to find a nice tire shop for future references. Mr. Mike greeted me upon entry and came and looked at my tires. He informed me my tires at the time were great and could pull at least another 20k miles. I have had vehicles that Tommy has looked at and told me they were manufacturer recalls and told me they should fix it and I’m glad he did, it got a brand new engine free of charge! I’ve also had numerous times the dealership gives me some crazy price then I take it to them and they seem to always give me a realistic price with the peace of mind knowing that it was done right… Recently it came time for new tires (about 20k miles later). I purchased some tires that I normally wouldn’t have and they are the smoothest, best looking tires I have ever had! My truck drives smoother, is quiet like never before, and the traction on my new tires are incredible. If you are looking for a new tire/mechanic shop you can trust, give them a chance!
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January 2023 by Melissa Montoya
Love the way the treat their customers! I took my car there and the fixed every single thing it need it. I am amazed on how the took care of our truck last year! And when I took my car took it back home and noticed that something was still off! I called them and they made some time for me to take my car the following day!! High recommend! ⭐️⭐️⭐️⭐️⭐️✅✅
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February 2022 by Kacie R.
My whole family has used Tire Trax for many different car issues. They are Honest, reliable, and good people that will work hard for you while not charging an arm and a leg for their service. I have been to a few different places in and around Hattiesburg but none beat the customer service and prices you get at Tire Trax.
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August 2021 by Bailee Sample
I ran over a tire on the highway halfway through a 3000 mile road trip that caused a flat tire and some other damages. I went with Tire Trax because they are a AAA partner and I'm unfamiliar with the area, but I was truly impressed! They had me patched up within a couple hours, were friendly, clear, and honest, and they had an excellent waiting area with good coffee. I was also impressed that they had a fully stocked and clean diaper changing area in the restroom, which I've never seen at any auto shop. Wonderful service and I highly recommend them!
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August 2021 by Bailee R.
I ran over a tire on the highway halfway through a 3000 mile road trip that caused a flat tire and some other damages. I went with Tire Trax because they are a AAA partner and I'm unfamiliar with the area, but I was truly impressed! They had me patched up within a couple hours, were friendly, clear, and honest, and they had an excellent waiting area with good coffee. I was also impressed that they had a fully stocked and clean diaper changing area in the restroom, which I've never seen at any auto shop. Wonderful service and I highly recommend them!
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August 2021 by Greg F
Great place to get all fixed up.
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June 2021 by Roscoe Quince
My experience was a nightmare miss diagnosis that cost hundreds that shouldn't have been then the untruths that was told to me was very disappointeing 7AAA recommended them as a part of their network said with additional discounts hmm I couldn't tell I deffintly WILL NOT RECAMEND TO ANYONE ??
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June 2021 by Justin Robbins (JRobb)
Fixed my starter after being towed.took an1 hour.
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May 2021 by Terrie Lausin
I was on vacation, 1000 miles from home, when dreaded car issues came up! AAA took my car to Tire Trax and they not only figured out what was wrong they stayed open an hour longer to help me out.Thank you!!!!
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April 2021 by Chapman Ant
"Awesome team of guys to talk with". But dealing with them business wise can be an honest headache due to the lack and failure upon communications, and updates on what's going on with the customers property.
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January 2021 by Kiara Lockhart
I discovered this shop through the owner. When i finally decided to have my car looked at, I went down to Tire Trax where Mr. Mike and Tommy both were. They were extremely nice and helpful.Tommy provides great service consistently every time I come. As a woman and student in the Hattiesburg area, i felt as if i wouldn’t find anyone to trust with my car, but from the start Mr. Tommy has been the most informative and helping. I feel as if he has done a great job whenever I have been down that road to see them at Tire Trax and I appreciate their work and his service so much! Will be going back.
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January 2021 by Roy L
I brought them my lowered 89 240sx. I have issues with every other alignment rack it Hattiesburg but miraculously theirs was low enough! Quick, friendly service. I also have adjustable arms and they were able to use them to make my alignment right. If you drive a lowered car with custom parts that allow for more adjustment I highly recommend visiting these folks. 10/10