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September 2022 by Kathy V.
I have read the poor reviews on this store and don't get it. I use the store several times a week for sending packages and getting copies made etc. I've always received excellent service.
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July 2022 by Dana M.
I am so impressed with the UPS on 98 in Hattiesburg. The staff there is always so helpful and go out of their way to assist their customers. They are wonderful at problem-solving. The staff never cease to amaze me. So grateful that this store is in our area. I highly recommend it
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December 2020 by Charles C.
Everyone was very helpful and quick to attend to my needs. Fairly easy to get in and out of and the staff were quite jovial and friendly. Plenty of parking. I just had to drop off a package but I was literally in and out in 3 minutes.
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December 2020 by Joan Langevin Levack
I commissioned a cake for my daughter, who lives in a nursing home. Wanted enough for her and for all the people on her floor, plus staff. She went above and beyond with the cake (just...beautiful), and made coordinating cake-sicles that were a BIG hit. I also asked for a hot chocolate bomb and now everyone on her floor wants them.
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November 2020 by Roshanak Sadeghizade
Loved my birthday cake. Thank you for making my day special and your great customer service.
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October 2020 by Victoria Boudreau
Amazing communication, really cares about her customers and cake looked and tasted great! Definitely recommend:)
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June 2020 by Kristy Houlihan
We’ve used her twice now and omgggg... literally the best tasting cakes and cookie dough pops I have ever had!! I will never go anywhere else ever again. And the variety of options she offers is just amazing. LOVE LOVE LOVE!!!!
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June 2020 by Lisa Langille
The very best cake my family and I ever had! Repeat customers for sure!
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June 2020 by Nicolla Katherine
We ordered an Elementary graduation cake and it was delivered to us in Amherst. We had the Cookies & Cream flavor. The cake was fresh, exactly what we ordered and so delicious! The service was one of the best. I will order again and again! Thank you!
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December 2019 by Susan M.
Unacceptable service here. They mixed up my packages and sent to wrong locations. Also when received, $80 cash was missing along with card that was enclosed-- a baby gift. I tried reporting to manager, and then owner, with no concern or effort to resolve. I had to pay to reship one of the packages. This catastrophe happened in 2018. I vowed to never use UPS again, and it wasn't until now that I read similar negative reports on Yelp. Stay away. Use FedEx or USPS.
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November 2019 by Amanda L Hughes
She's knowledgeable and will help with all your needs.
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August 2019 by Mark E.
The rudest people in this store. Not one smile. Not one "how can I help you." Sad. Employees should treat customers a little better if you want people to return to your business. Maybe a crash course in business etiquette and common curtesy? I won't be back
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March 2019 by K. M.
Sent my package all the way to another city! it's been missing for almost two weeks now! So disappointing
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January 2019 by Bobby Mitchell
I am a small business owner and have a hard time understanding and keeping track of all the requirement for expenses, payroll, and taxes. Skye has been great at keeping me on track and most importantly, ensuring that I don't lose money!
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November 2018 by Brian C.
Avoid at all costs. They managed to lose an incredibly important and time sensitive package in the span of an hour and a half from when it got delivered to when I came to pick it up - then just blamed the carrier for their fuckup and continued to despite all evidence to the contrary. Would never do business with again.