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September 2023 by Cheeto von Tweeto
I'd love to give a big shout out to Mr. Len, Ms Shelby, & Mr. Donnie for helping us to buy footwear and socks for a family who's house burnt down, and lost everything. Because of their generosity and help we were able to purchase 10 pairs of footwear as well as socks for the members of this family in need.God bless y'all at the Show Department!Show them some love folks!
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June 2023 by Michelle Salsbury
Low stock on many items but great staff
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May 2023 by Mildred M.
This location is very organized and well lit. The customer service is top class. I travel 200 miles round trip because I wear a size 13 M and I'm a woman . That size is high demand and hard to find. This location I purchased four pairs. Well worth the ride!!!
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March 2023 by Belinda Marshall
The manager was very helpful. She stopped what she was doing to help me. I have a large foot, but she found shoes that where perfect for me. Great service!!!!
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October 2021 by Dezarae Gonzalez
They have some very stylish shoes at an affordable price .
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December 2020 by Tay Rich
I would not recommend shopping here at all . The short lady which I think is the head manger of the store is EXTREMELY rude , arrogant and very discriminative . I have even heard several workers talking about how badly she treats them and the next thing you know they are no longer working there . I even over heard her tell a customer that they don’t know what they are talking about , she said “I am the manager and I know that you have no idea what you are talking about” I just thought that was a very rude way to talk to a customer . And also there is a lady with glasses that’s at the register sometimes and she is also very rude , always slamming your items down and taking her bad day out on the customers . It’s terrible and I would definitely not recommend shopping in Shoe Department
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June 2020 by Stephanie Fitzhugh
Im a paraplegic in a wheelchair i had a very pleasant visit to Shoe Dept. Encore, located in Turtle Creek Mall Hattiesburg Ms. I was greeted upon entering the Store. The associate ask is it anything i can help you with, i quickly responded yes boys big kid shoes. I was informed exactly were to go and what section. I purchased 3 pair of shoes that day. My check-out was also pleasant the cashier ask are you paying with cash or card i said card and she prompt me with i can check you out right here. Yes i will be coming back to this store again.
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July 2019 by Tanner Revette
Very rude employees. Was wanting to try and do a return so I walked up to the cash register (not a single welcome or how can I help you) and had to get there attention. 3 employees were standing behind the cash register just talking. Acted like I didn’t exist till I said something. It’s funny because the customers are the ones that pay their checks. Got frustrated with them so I just walked out. I usually have visits there, but this time that was not the case.
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March 2019 by jai thompson
I bought a pair of shoes for my daughter and one of the shoes were dirty. The sales clerk Alex was helpful and asked if she could clean it for me. I was thinking discount. She went and got her manager Jasmine. Jasmine had the worst attitude. She discounted the shoes but was very rude!!! Alex was great tho!
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February 2019 by Crystal Thompson
They have nice selection of shoesâ—ï¸Terrible customer service , I asked for a size in the back I barely got an answer from the worker â—ï¸She claimed they were all out knowin the store stay busy so I knew she was lying about it
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February 2019 by Hayden Slater
Great shoe options and such....But the costumer service is pathetic.
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January 2019 by Brandi adams
Called to ask if they had a brand shoe and she replied “ for� I said for women, she said yeah we do. I asked what size and she said “ I dunno we have a lot of shoes on our shelves. Horrible customer service!
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October 2018 by Gina Arnaud
Great customer service and very friendly.
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June 2018 by Aisha Alexander- Crawford
The employees had the nastiest attitudes. The cashier left to go get the second shoe, all shoes only have one in a box on the floor, so I went to look at clearance. She came back stared at me a while. When I got to the register she pretended not to see me for a few seconds then pulled the shoes I as ked for from under the register. The employee on the floor had a horrible attitude also. Slamming boxes around. I asked her one question and she answered as if I was bothering her. Terrible!
