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November 2023 by Matthew McCullum
When making referrals, I typically offer an assurance of exceptional service and a commitment to completing the work to satisfaction. Unfortunately, based on my recent experience, I cannot express full confidence in guaranteeing this outcome. That said, I must acknowledge that the cosmetic repairs were executed with commendable precision, resulting in an aesthetically pleasing outcome. In the event of a referral, I would emphasize this aspect. It is worth noting, however, that while the paint job is expected to be of high quality, there may be a possibility of oversight in certain areas.Services: Painting
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September 2023 by Jason Spiers
Excellent service, great communication, and ahead of schedule. 100% factory restoration - highly recommend.Services: Painting
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August 2023 by Steven Ladner
Richie's has helped me every time I've needed them. Most recently, I bought a brand new truck, and when I got it home, I noticed it had some scuffs/scratches on the hood. It must have happened during the delivery process. I felt sick when I saw them. I contacted the dealership, but I also took it by Richie's to get their opinion on it. They fixed it at my convenience! I couldn't have asked for a better price either! Excellent workmanship, very friendly people, and they are even willing to offer advice. Thank you!!
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August 2023 by paul sackler
You will never earn people’s business by calling others shottie, I spent 25 years in the automotive industry making sure used cars got re-conditioned properly. I don’t appreciate your shootie excuse for taking over 30 hours to get an estimate completed. Your great looking facility doesn’t make you the best!
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August 2023 by M Munn
Car looked fantastic after repairs!Nice, friendly, professional staff!Services: Painting
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June 2023 by Whitney Clifton
What an amazing shop! Couple of days back my husband and I were driving from New Orleans to Birmingham and our air conditioner went out. We called several shops looking for someone who could help us. No one even gave us the time a day until Miranda answered the phone at Richies. They were able to get us setup and back on the road in record time. The service and the people were wonderful! I cannot say enough good things about them. A bit off of the beaten road, but worth every mile. Go here and support a truly wonderful family and their local shop!!Service: Air conditioning
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May 2023 by Mariaa R// (hildaemoxa)
Months ago I got into a wreck and I took my car over there and I was scared that it wasn’t going to look good or the same. But they fixed my car beautifully and they did an amazing job. Everyone was so sweet and they fixed my car really fast! They are the best!!!!!Services: Auto body & trim repair
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May 2023 by Jordan Cain
It can often be hard to find a great independent shop but these guys are it. Friendly and knowledgeable. 10/10Services: Auto body & trim repair
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March 2023 by Erin
Really appreciated their integrity and great work on my honda civic
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November 2022 by Hasan Mahmud Faisal
I appreciate the service they provided. I am grateful to Richie's people for their commitment. They are truely professional. I just love their work.Service: Body & Trim
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October 2022 by Victoria Ishee
My car looks great! Miranda kept me informed on the status of my parts coming in, supplemental claims to Allstate, and status on my car.Services: Painting
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September 2022 by Karl Kepper
They do excellent work!They painted my 1992 GMC Sierra pickup truck 10 plus years ago, and the paint finish on my truck they did is better than the original factory finish, plus it has held up great over the years.I highly recommend these people if you want it done right!Service: Painting
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July 2022 by mark schiro
Do not use this place. Not even as a last resort. You will get a cost estimate and time frame for your vehicle to be fixed. Means nothing. Both will change multiple times. The price will go up and you will end up paying 2X what the initial estimate was and being told multiple times when your vehicle will be complete. And guess what just when you think it's finally complete......nope, we're keeping you vehicle over the weekend. Save your TIME and MONEY. Go else where and save yourself the headache! Your welcome.To be continued....-UPDATE-As of July/18/22. Still have not received my truck. Was told it would completed today and even called to double check and I was told it would done today. But once again here we are. Do I have my truck you ask? No....still NO.PS. This was the most expensive estimate I got by the way. But chose them bc It was 2mile from my home. Bad choice on my part. Do your homework folks.To be continued......-UPDATE-July/19/2022Do I have my truck back? I was suppose to. Hmmm? Can you believe I have had to bring in my own bolts, washers, screws and parts to fix my vehicle? I thought that was the whole purpose I brought it to " Richie's Collision " so much more I want to say but I'll wait..To be continued once again.....
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July 2022 by Arielle Bigbie
They did such a beautiful job. Everyone was so sweet and helpful. Some of the best customer service I have experienced in a very long time.Highly highly recommend!
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February 2022 by Paul Greer
Richie's is the only place I use. From a really big job on our Corolla that was damaged in a tornado to a small job on our Lexus, Richie, Tracy, and their crew do outstanding work.Services: Painting
