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December 2023 by Lisa Weldy-Burge
Absolutely, wonderful customer service. Always greeting me by name and with a smile on their face. They are willing to go out of their way to help you and find the best financial solutions. I am so blessed to have them in my life, and I feel so comfortable and safe using them.
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December 2023 by Jeannie Bolton
I became a member of Pine Belt FCU by being grandfathered under Leaf River Credit Union way back when. This says a lot for a institution to maintain a customer that long. I appreciate the family friendly atmosphere and great customer service that they have provided across the years.
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December 2023 by Colby Prine
Victoria and Pat are ALWAYS super helpful and make for a great experience.
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March 2023 by Brandon Dietz
Only bank I have ever been with that will go out of their way to help a customer. They really do treat you right :)
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August 2022 by Tony Lucas
Excellent customer service. I can’t recommend PBFCU enough. Michaela is always helpful and courteous.
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August 2022 by Justin McDonald
I have had the pleasure of doing my business with Miss Makayla Cooley on many occasions she has always treating me with the utmost respect. And Always greated me with a warm smile. She has always went to extra mile to Keep my business as well as keep me satisfie and happy. I highly Recommend Doing all your business with her. At the Evelyn Gandy branch. I will be Continue in my business through her no matter where she may be located at.
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August 2022 by Adison King
My family and I have used Pinebelt FCU since it was Hercules FCU. My grandfather opened an account in 1954, then my parents in 1987, then myself in 2016. We have always depended on Pinebelt (my parents still call it Hercules) for our banking and financing needs. Since 2018, I personally have had the best experience with loan officer Michaela Cooley. Michaela goes over and beyond for her clients. She is quick to answer phone calls or emails, even 5 minutes before closing time! I tell her every time we speak that she has made our family so happy with her help. We highly suggest Michaela and Pinebelt FCU to anyone looking to purchase, finance or bank locally.
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August 2022 by Sarah Jenkins
Awesome place! Fast service and excellent customer service.
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August 2022 by Jettie Watson
Love how friendly they are. Great rates!
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August 2022 by Remy Bozant
Very prompt, great rates, and great at getting IT DONE!
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August 2022 by Anna Cooley
Very courteous with fast, efficient service!
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May 2022 by Victoria Britt
The best Customer Service! Great interest rates!
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August 2021 by Taboo
The bank itself is great however it does need to upgrade some of the amenities to help the customer better. For example possibly getting an after normal hours customer Service number. So if we have questions or some issues with our account that cannot be handled with the online website, or we prefer not to have online service we can still get account information; especially on the weekend. A prime example is if I happen to lose my debit card and want my account to be frozen or cancel the card to prevent further transactions.
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March 2021 by Inez Harris
The bank itself is great however it does need to upgrade some of the amenities to help the customer better. For example possibly getting an after normal hours customer Service number. So if we have questions or some issues with our account that cannot be handled with the online website, or we prefer not to have online service we can still get account information; especially on the weekend. A prime example is if I happen to lose my debit card and want my account to be frozen or cancel the card to prevent further transactions.
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January 2020 by Brian Green
Helpful and friendly place to bank!
