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December 2022 by Cynthia McIntyre
5891 U S Highway 49. Ste 10. Hattiesburg, MS 39402 Yesterday I was going to drive to Gulfport to pay a relative's bill because customer service at this location has through the years has been so horrible. But, for some reason, decided to stop by this store before going to the store in Gulfport. To my amazement, I met Brittney and Mya. They were truly breaths of fresh air compared to the past. Not only where help in assisting me in finding the relative's number for I didn't have my glasses, but I also purchased a Samsung tablet and added metro pcs internet. Brittney and Mya, THANKS FOR YOUR ASSISTANCE AND KINDNESS. YOU BOTH ARE VERY WELCOMED ASSETS to the metro pcs store listed above. Hopefully the owners recognize who they have in you BOTH. Again, Thank You BOTH ❤
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November 2022 by Sandra Bond
The experience I had in the store with the employees Abbie and Gravy was awesome . They weren't having the best day but they fully extended to me courtesy and respect . If I may make a suggestion that they put counter high chairs for the customers that are standing there for extended times while being waited on . Abbie and Gravy have the best day ever you deserve it and thank you to the upper management for their patience.
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June 2022 by Michael Dumesnil
That place is totally in tune with people the customers and the employees they're all in sync. If I didn't have a free phone from the government I've got me another T-Mobile
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September 2021 by Mike Dunlap
Good, knowledgeable people. Welcomed me at the door and got me fixed up and out the door asap.
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June 2021 by Latrenda Gowan
Why is the store on 49 even open!! When you it's always a sign saying they'll be back!! Then it's ALWAYS the computer is down!! Why are Y'ALL taking up space. I can't even give you a 1. Can't post uless it's a 1
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April 2021 by Kevin Montgomery
The store manager tre was very helpful and a great funny guy! I saw all the negative comments and that's a shame because he is a very stand up guy and the store my God it's cleanawelcome welcoming! Thank you tre
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February 2021 by Reginald Woullard
I have read the negative comment against this store it's ashame because the staff she great I always get a good laugh and a smile coming to this location. Thank you'll for the great service today. I love this store. The lady I think her name is Stephanie she always helping and she's very good at it.
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February 2021 by Melissa Lindsey
Great Great Customer Service. Thank you Metro by Tmobile. The lady came to the door and letting me know that they're closing because of the weather and I didn't have a phone and my day as been a wreck. The manager stop and let us in and helped us. Thank you God for that and the manager and the lady was very very help and nice.
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February 2021 by Barbara Jenkins
Wow the manager was so awesome and very patience with my needs. He certainly will be getting a great survey once I get it. Also, he needs a raise he has great customer service and very knowledgeable. Thank you Metro by T-Mobile crew.
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February 2021 by Bionca Crumpton
Although, i love my metropcs service and the over the phone experience is always great... this store and the customer service is horrible. The manager has horrible customer service and the appearance and upkeep of the store is even worst... I suggest and would highly recommend over the phone experience... or another carrier... Corporate needs to remove him or shut that store down.
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February 2021 by Jared Myers
It is a cheap carrier so set your expectations low. Poor customer service over the phone and poor reception outside major metro areas.In store customer service is good.
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December 2020 by Joycelyn Martin
I just want to say that. The guy with the dreads and the lady with dreads helped me and was very fast and knowledgeable!
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November 2020 by Tim Will
I must say I didn't except the customer service experience due to the location of the store. But I was greeted as soon as I hit the door. The guy that assisted me was very knowledgeable not only that he got me to add a line and upgrade for 10 dollars extra a month. Thank you
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September 2020 by Rena Pounds
STEPHANIE WAS AWESOME
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March 2019 by Mrsiix Smith
Bad service ppl tried to push us out to leave early
